ANDREA SCOTT
Corpus Christi,TX
Summary
Bilingual sales representative with over six years of experience in customer service, cash handling, and inventory management, known for fostering teamwork and enhancing operational efficiency. Demonstrates proficiency in social media marketing and problem-solving, driving customer satisfaction and business growth. Committed to leveraging skills in transaction processing and reservations to contribute to a dynamic sales environment.
Professional caregiver with experience in nurturing and educating young children. Skilled in creating safe and engaging environments, fostering emotional and cognitive development. Strong focus on teamwork, adapting to changing needs, and achieving positive outcomes. Reliable, patient, and empathetic with effective communication and problem-solving abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
BILINGUAL CHILD CARE PROVIDER
Ashley Shah, Allison Perks
02.2023 - 05.2025
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
CASHIER AND CUSTOMER SERVICE
TJMaxx
07.2021 - 11.2021
- Processed cash and card payments accurately, enhancing customer satisfaction.
- Resolved transaction issues swiftly, improving checkout efficiency.
- Utilized numerical skills for error-free cash handling, boosting trust.
- Contributed to seamless checkout, enhancing store reputation.
- Developed multitasking skills, improving customer service flow.
- Meticulously managed cash and card transactions, minimizing errors. Adhered to company policies, ensuring compliance and maintaining high standards.
- Greeted customers entering store and responded promptly to customer needs.
Administrator
Paint Dat Slidell
01.2019 - 10.2019
- Processed cash and card transactions efficiently, enhancing customer satisfaction.
- Managed inventory and supply chain, ensuring timely restocking and order accuracy.
- Led customer service efforts and boosted social media engagement on Instagram.
- Processed diverse payment transactions, managed inventory logistics, and spearheaded social media marketing, enhancing customer service and operational efficiency.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
BILINGUAL RECEPTIONIST
Hotel Cosmos Pacifico Colombia
10.2015 - 11.2016
- Managed reservations and guest interactions, enhancing guest satisfaction and operational efficiency.
- Processed diverse payment transactions accurately, ensuring seamless financial operations.
- Coordinated supply orders and deliveries, maintaining inventory and resolving discrepancies.
- Directed communication flow, ensuring prompt and accurate email distribution.
- Addressed guest complaints effectively, contributing to improved service quality.
- Managed front desk operations, ensuring seamless guest experiences. Streamlined reservation processes, enhancing efficiency. Resolved complex issues, maintaining high customer satisfaction.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Education
3 Years of College Education -
Universidad central del Valle
High School Degree - marketing
Liceo Moderno Colombia
01.2008
Certifícate - Digital Marketing
Coursera
Pensacola, FL03-2025
Skills
- Cash handling (Skillful), Customer service (Experienced), Inventory management (Skillful), Social media marketing (Skillful), Reservations (Skillful), Billing (Skillful), Problem-solving (Experienced), Email management (Skillful), Customer engagement (Experienced), Multitasking (Experienced), Transaction processing (Skillful), Social media strategy (Skillful), Checkout efficiency (Experienced), Sales strategy, Negotiation skills, Team collaboration
- Patience and empathy
- Childcare
- Positive reinforcement
- Hygiene and cleanliness
- Activity planning
Certification
PORT MANAGEMENT, Universidad del Valle
LANGUAGES
Spanish (Native), English (Highly proficient).
Hobbies and Interests
hiking, crafts, and photography.
Timeline
BILINGUAL CHILD CARE PROVIDER
Ashley Shah, Allison Perks
02.2023 - 05.2025
CASHIER AND CUSTOMER SERVICE
TJMaxx
07.2021 - 11.2021
Administrator
Paint Dat Slidell
01.2019 - 10.2019
BILINGUAL RECEPTIONIST
Hotel Cosmos Pacifico Colombia
10.2015 - 11.2016
High School Degree - marketing
Liceo Moderno Colombia
3 Years of College Education -
Universidad central del Valle
Certifícate - Digital Marketing
Coursera
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