Andrea Scrugham
Phoenix,AZ
Summary
Dynamic Paramedic with extensive experience at Maricopa Ambulance, excelling in critical decision-making and direct patient care. Proven ability to enhance team performance through training and collaboration, while ensuring accurate documentation and quality control. Exceptional interpersonal skills foster strong relationships with healthcare teams, improving patient outcomes and safety.
Overview
8
8
years of professional experience
Work History
Paramedic
Maricopa Ambulance
Phoenix, AZ
09.2024 - Current
- Administered emergency medical care to patients in various scenarios, ensuring timely interventions.
- Collaborated with healthcare teams to develop patient treatment plans and improve outcomes.
- Operated advanced life support equipment and monitored vital signs during transport.
- Trained junior paramedics on protocols, enhancing team performance and patient safety.
- Conducted thorough assessments of patients' conditions to determine appropriate responses.
- Implemented quality control measures for medical supplies, improving resource availability.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Mobility Specialist
Atlas Lift Tech
Phoenix, AZ
04.2022 - 03.2023
- Assisted hospital staff with proper pt movement to minimize potential for injury
- Coached hospital staff on proper body mechanics when moving pts.
- Maintained proper reports of assistances provided and equipment utilized
- Maintained quality and working function of various pieces of equipment to assist with pt movement
- Trained hospital staff on proper use of various equipment
Transport Driver
Arizona Humane Society
Phoenix, AZ
07.2021 - 04.2022
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Collaborated with warehouse staff to coordinate loading and unloading processes effectively.
- Maintained accurate logs of deliveries, ensuring documentation met regulatory requirements.
- Assisted in training new drivers on safety protocols and operational procedures.
- Reported vehicle maintenance issues promptly to minimize downtime and ensure reliability.
- Transported animals to and from main facility to other adoption centers or locations for continued medical or behavior treatment.
Lost and Found Representative
Arizona Humane Society
Phoenix, AZ
06.2020 - 07.2021
- Managed client inquiries, ensuring timely responses and high satisfaction levels.
- Answered phone in a timely manner to those looking for lost/missing/found pets
- Facilitated walk-throughs of the facility for anyone looking for a missing pet
- Calculated fees and gathered all medical records for pets being returned to their owners
- Spoke with pet owners regarding found pets with significant/severe medical concerns
- Facilitated returning pets to owners with Field Officers for owners with special legal requirements for reclaiming pets
Animal Assistance Specialist
Arizona Humane Society
Phoenix, AZ
03.2018 - 06.2020
- Completed intake of stray sick/injured animals from the public
- Provided excellent customer service and showed compassion to the public who were surrendering owned pets
- Humanely euthanized owned pets and stray animals exhibiting severe illness/injury or behavioral concerns.
- Maintained scheduling for those requesting to come in
- Performed medical and behavioral evaluations of animals being intaken to the shelter
- Administered medications and vaccines to newly arriving animals
Education
Certification - Paramedic
Lifework Education
Mesa, AZ11-2023
Skills
- Documentation and reporting
- Critical decision-making skills
- Direct patient care
- Patient management
- Exceptional interpersonal skills
- Ability to work well with anyone in any situation
- Ability to understand and pick up on new information/protocols quickly and implement them
Timeline
Paramedic
Maricopa Ambulance
09.2024 - Current
Mobility Specialist
Atlas Lift Tech
04.2022 - 03.2023
Transport Driver
Arizona Humane Society
07.2021 - 04.2022
Lost and Found Representative
Arizona Humane Society
06.2020 - 07.2021
Animal Assistance Specialist
Arizona Humane Society
03.2018 - 06.2020
Certification - Paramedic
Lifework Education