Diverse experience as a Nurse with high motivation for helping clients obtain their best state of psychological and physical health. Experience includes Pediatrics, Home Health serving all ages, Infusion Nursing, Addiction Nursing and Wellness Care. Strong commitment to serving patients of all needs and backgrounds with respect for a client’s cultural orientation. Leadership skills include performing as a Charge Nurse and Flight Nurse at Children’s Hospital in New Orleans. Currently developing supervisory skills while working with LPNS and Behavioral Health Techs at Avenues.
Introductory case management experience with Maxim Home Health and CVS Health/Coram. Dedication to Customer Service while motivating the patient client to drive their healthcare. Mutual respect with Client allowing a trusting relationship to grow. Passion for providing compassionate care to clients across the lifespan with a holistic approach.
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Work History
Addiction Nurse, Registered Nurse
Avenues Recovery Center At Townsend, NOEH Location
New Orleans, LA
03.2020 - Current
Admits Patients to Detox Program or Residential Care for Drug or Alcohol SUD
Cares for Patients with Chemical Dependency with co-existing Psychiatric Diagnosis
Assesses Patients in active withdrawal and provides interventions following NP or MD's orders
Performs BAC and Urine Screening for Alcohol and Drugs at Admit and as ordered
Screens Patients for Co-existing Medical Issues and Comorbidities to address each Patient Holistically
Utilizes Software (KIPU) to admit patient and document daily on each patient
Enters NP or MD orders into KIPU and eRx
Communicates Patients’ signs and symptoms to NP or MD for follow-up or acute intervention
Refers Patients to higher level of care as necessary with NP or MD consultation
Collaborates with Clinical Director, Counselors, and Behavioral Health Techs to provide patient care
Alerts Nutritionist for Patient related dietary needs or changes
Supervises BHTs and LPNs to provide Patient care
Maintains therapeutic and supportive environment during each Patient’s stay at Avenues
Reports to MD, Nurse Manager, or Supply Tech to maintain Medical Supplies and Medication Inventory
Coordinates with MD, NP, or Case Manager/Patient Advocate to provide further testing for patients including Labs, Imaging, and Medical or Dental Appointments
Assists in Patient Discharge Planning
Performs as Charge Nurse
Creates and Maintains Daily Shift Report using Microsoft Excel
Advocated for patients by communicating care preferences to practitioners
Home Health Nurse, Registered Nurse
Ochsner Home Health, LHC Group
Greater New Orleans , LA
11.2017 - 05.2018
Admitted patients to Home Health services
Verified medical and surgical history and performed medication reconciliation at Admit
Educated patient on advanced directives, fall risk and disease management with Nurse's Scope of Practice
Provided Infusion therapy and Wound care in Home Health setting per Md orders
Initiated First Dose Antibiotics, and Ongoing IV Antibiotic Therapy
Provided PICC Line and Peripheral Line care for patients in Home Health setting including dressing changes
Collected blood, and other laboratory specimens and prepared for lab testing
Obtained, monitored, and reported vital signs to Home Health Provider
Communicated with MD as necessary to meet patient’s needs and report any significant changes
Communicated with MD for telephone/verbal orders
Provided ongoing disease management education to Patients and Caregivers while on service w/Home Health Services
Utilized Homecare Homebase and patient's EMR to provide care to home health patients
Staff Infusion Nurse, Registered Nurse
Ochsner Kenner Medical Center, Infusion Clinic
Kenner, LA
05.2017 - 11.2017
Administered medications via Oral, Intravenous, Intramuscular, and Subcutaneous Injections, and monitored responses. Medications administered included Remicade, Tysabri, Injectafer, Venofer, Zometa, SQ Lanreotide, IM Sandostatin, IM Vitamin B-12, SQ Neulasta, SQ Prolia and Xgeva
Administered Blood Products such as PRBCs
Monitored patient reactions to drugs/blood products and carefully documented findings
Provided PICC Line, Porta Cath, and Peripheral Line care for patients in Infusion Clinic
Collected blood specimens and prepared for lab testing
Communicated with MD as necessary to meet patient’s needs including reporting any significant changes or abnormal assessments, and obtaining telephone orders from MD as necessary
Educated Patients and Caregivers during infusion and at discharge relative to Therapy provided
Educated Patients and Caregivers on s/s infection, and when to report s/s to Md, Nurse, or Pharmacist
Rotated to Neuroendocrine Clinic and performed rooming of patient including obtaining Vital Signs, reviewing allergies, verifying medical and surgical history, performing medication reconciliation, inquiring about advanced directives, assessing fall risk and education preference, and providing education relative to patient’s Clinic Visit
Documented patient’s assessment, treatment/therapy, and education using Epic and Beacon
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals
Maintained safe and therapeutic medical environment and guided and directed members of health care team to encourage quality patient care.
Registered Nurse, Case Manager
CVS Caremark/Coram Speciality Infusion Services
Greater New Orleans Area Within 2 Hours Radius , Louisiana
02.2016 - 07.2017
Provided Infusion therapy in home for specific population of patients receiving IVIG, Remicade, Factor and Glassia
Managed care from admission to discharge
Administered Therapy/Medications using Curlin Pump, Vista Pump, Eclipse Infusion Devise or Rate Flow Device
Provided PICC Line, Porta Cath, and Peripheral Line care for patients in home receiving antibiotic therapy, and other therapies listed above; Included dressing changes, and labs
Obtained and Monitored Vital Signs during infusion, post-infusion, and non-infusion nurse visits
Collaborated with Pharmacist to provide IV therapy relative to Patient’s Disease Process, PICC Line Care, and Lab Draws per MD orders
Scheduled patients therapy appointments with consideration for their limitations and comfort
Communicated with Md as necessary to meet patient’s needs and reported any significant changes or abnormal assessments related to therapy provided by Coram; obtained verbal/telephone orders from Md within Nurse’s scope of practice as necessary
Performed as On-Call Nurse for Patient’s Questions related to Therapy, Catheter Care, and any questions related to services provided by Coram
Educated Patients and Caregivers at home, and pre-hospital discharge about IV Therapy, Catheter Care, and any necessary training that allowed patient/caregiver to self-administer medication and/or care for catheter in home including: Aseptic Technique, Priming Tubing and Loading Tubing into appropriate Pump, Trouble Shooting Pump, S/S infection, When to Call or Report Symptoms to Md, Nurse, or Pharmacist
Communicated with Home Health Company to ensure continuity of care when patient discharged from CVS Health/Coram's Services
Documented Patient Status and Nurse Actions via Secure Electronic Record/Mobile Computer
Counseled patients and caregivers and provided compassionate emotional support
Remained current on advances in nursing care by participating in educational programs and oriented and educated new staff in nursing techniques and departmental procedures.
Nurse and Bus Transport Nurse, Registered Nurse
Pediatria Healthcare For Kids (Aveanna Healthcare)
New Orleans , LA
01.2016 - 04.2016
Performed as Registered Nurse at transporting medically fragile children to receive services from Pediatria; transport included receiving report from parent/caregiver, loading child to bus and securing in car seat, obtaining Vital Signs and monitoring patient throughout transport, administering oxygen to patients with trachs per MD orders, monitoring continuous feeds during transport for patients with continuous feeds via NGT/GJT
Provided total care to patient while in classroom setting including physical assessment, medication administration, feedings including po, GT, NGT, and JT Collaborated with speech and physical therapy to meet child’s developmental and physical needs
Provided developmentally appropriate activity for children of different ages
Communicated with Clinical Director about patient’s medication and physical/developmental changes, and collaborates with other nurses and Clinical Director to keep Plan of Care updated
Provided education to parents/caregivers on trach care, GT, NGT/JT care, medications, immunizations, anticipatory care and other aspects of disease process or medical condition.
Medical Sales
Infection Prevention Technologies
New Orleans , LA
01.2015 - 01.2016
Performed as Liaison between Account Representatives (marketing IV infection control product) and Clinical Staff
Independently set appointments with Hospital Department Unit Managers for Implementation of Product Education
Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and infection control processes
Maintained current knowledge of infection control and abreast of new developments in product innovation including company's competitors
Staff Nurse, PICU
Children’s Hospital
New Orleans , LA
01.2008 - 01.2015
Cared for critically ill children with different diseases or illnesses including Diabetes/Endocrine disorders, Neurological Diseases, Seizure Disorders, Trauma and Head Injuries, Cancer and Hematological Crisis, Asthma and other Respiratory Illness/Infection, Cardiac Defects, Renal Diseases, Sepsis, and Post-Operative Issues
Performed as Charge Nurse, Preceptor, and Transport Nurse in course of Position as Staff Nurse
Registered Nurse
Westbank Surgery Center, PRN
Lapalco, LA
01.2009 - 01.2011
Obtained patient’s pre-op health information via questionnaire, gathered labs and ekg results for anesthesia’s review, started and maintained peripheral IVs, administered IV fluids and antibiotics, pain meds, eye drops, and blood pressure medication
Performed and Monitored Vital Signs pre and post operatively, reported abnormal findings and coordinated treatment with surgical physician and/or anesthesia, monitored respiratory and cardiovascular status, and reported abnormal findings for intervention
Collaborated with MDs and NPs to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
Post operatively recovered patients and gave discharge instructions related to patient’s surgery
Audited charts and reviewed clinical documents to verify accuracy.
Advised patients and caregivers of proper incision management, discharge plan objectives, safe medication use, follow-up appointments and disease management
Private Duty Nurse, Registered Nurse
Pediatric Services of America
New Orleans , LA
01.2006 - 01.2007
Cared for Pediatric Patients with complex medical needs in home setting
Demonstrated clinical competence in administering care to support physician orders, nursing care plan and policies
Utilized equipment including home ventilators, other respiratory equipment, feeding pumps, and G-tubes
Administered home medications, feedings, and other treatments
Attended Physical Therapy and Occupational Therapy with patients and patient’s family
Fostered strong relationships with clients and families to support comprehensive social, mental and physical care
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals
Field Nurse/Case Manager/Director of Clinical Service
Maxim Healthcare
New Orleans , LA
01.2005 - 01.2008
Performed as Field Nurse for Home Health Services, Flu and Wellness Program, and Senior Services
Provided Injection Training for patients starting new therapy
Served as Case Manager managing LPNs assigned to Pediatric Private Duty Cases
Directed Clinical Services managing Home Health Services, Private Duty Nursing, Flu and Wellness, Program, Supervised Employees including Registered Nurses, LPNs, and CNAs
Obtained Authorization for Home Health Patient Population, Communicated with Insurance Companies and MD for Provision of Care for Home Health Population
Initiated, Maintained and Submitted POC for Private Duty Patient Population with Md Collaboration
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability
Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
PICU and General Pediatrics, Travel Nurse, RN
Cross Country Trav Corps
New York, NY
01.2003 - 01.2005
Tulane Medical Center, New Orleans, LA
NY Presbyterian Morgan Stanley Children's Hospital, New York, NY
Maimonides Medical Center, Brooklyn, NY
PICU and General Pediatrics, Travel Nurse, RN
Intellistaf Travel Nursing
New York, NY
01.2000 - 01.2003
St. Barnabas Medical Center, Livingston, NJ
NY Presbyterian Hospital, NY
Telephone Triage Nurse
Ochsner Medical Center, Clinic
New Orleans , LA
01.1999 - 01.2000
Assessed patients over phone, triaged patient according to symptoms and provided interim medical advice.
Triaged patients by reviewing symptoms and advising on best treatment plan to facilitate patient care while minimizing impact on healthcare system.
Verified patient insurance eligibility and identified primary care physician, contacting office to obtain patient file.
Suggested appropriate disposition to acting physicians based on assessment.
Verified, updated and communicated patient history prior to clinic appointments and procedures with providers.
Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
Documented patient care with electronic medical record and distributed relevant information to other medical providers to update diagnostic and treatment plans.
Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues.
Educated family members and caregivers on patient care instructions.
Telephone Triage Nurse
Tulane University Hospital and Clinic
New Orleans , LA
12.1998 - 12.199
Assessed pediatric patients over phone, triaged patient according to symptoms and provided interim medical advice
Triaged patients by reviewing symptoms and advising on best treatment plan to facilitate patient care while minimizing impact on healthcare system
Relayed triage information and facilitated communication between provider and patient concerning patient disposition
Provided skilled, timely and level-headed emergency response to critically ill patients
Monitored compliance and evaluated effectiveness of home treatment instructions
Counseled parents/caregiver of pediatric patients via telephone according to established guidelines and protocols, advising on provider-established plans of care
Assisted in management of patient utilization of health care system and provided patient education relative to health care needs, use of community resources and responsibilities of membership in managed care
Filled patient prescriptions in compliance with state and federal laws and regulations to meet patient treatment plan recommendations (oral antibiotics or antibiotic eyedrops)
Verified, updated and communicated patient history prior to clinic appointments and procedures with providers
Educated family members and caregivers on patient care instructions
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction
Staff Nurse
Our Lady of Lourdes
Lafayette, LA
01.1998 - 12.1998
Provided Care to patients on General Pediatric Unit
Staff Nurse
Children’s Hospital
New Orleans , LA
01.1992 - 01.1998
Provided Care to patients on Pediatric Intensive Care Unit
Education
Business
Delgado Community College
New Orleans, LA
BSN -
University of New Mexico
Albuquerque, NM
12.1992
Pre - Liberal Arts
George Mason University
Fairfax, VA
1989
High school Diploma -
Oakton High School
Oakton, VA
1986
Skills
Compassionate and Caring
Detail-Oriented
Critical Thinking
Reliable and Responsible
Patient Advocacy
Direct Patient Care
Team Building
Verbal and Written Communication
Community Program Referrals
After-Care Planning
Originality and Creativity
Discharge Planning
Service-Oriented
Schedule Coordination
Additional Information
BLS (Adult, child and infant)
Register Nurse License RN073720, current
Work and Personal References
Available upon request
Timeline
Addiction Nurse, Registered Nurse
Avenues Recovery Center At Townsend, NOEH Location
03.2020 - Current
Home Health Nurse, Registered Nurse
Ochsner Home Health, LHC Group
11.2017 - 05.2018
Staff Infusion Nurse, Registered Nurse
Ochsner Kenner Medical Center, Infusion Clinic
05.2017 - 11.2017
Registered Nurse, Case Manager
CVS Caremark/Coram Speciality Infusion Services
02.2016 - 07.2017
Nurse and Bus Transport Nurse, Registered Nurse
Pediatria Healthcare For Kids (Aveanna Healthcare)
01.2016 - 04.2016
Medical Sales
Infection Prevention Technologies
01.2015 - 01.2016
Registered Nurse
Westbank Surgery Center, PRN
01.2009 - 01.2011
Staff Nurse, PICU
Children’s Hospital
01.2008 - 01.2015
Private Duty Nurse, Registered Nurse
Pediatric Services of America
01.2006 - 01.2007
Field Nurse/Case Manager/Director of Clinical Service
Maxim Healthcare
01.2005 - 01.2008
PICU and General Pediatrics, Travel Nurse, RN
Cross Country Trav Corps
01.2003 - 01.2005
PICU and General Pediatrics, Travel Nurse, RN
Intellistaf Travel Nursing
01.2000 - 01.2003
Telephone Triage Nurse
Ochsner Medical Center, Clinic
01.1999 - 01.2000
Telephone Triage Nurse
Tulane University Hospital and Clinic
12.1998 - 12.199
Staff Nurse
Our Lady of Lourdes
01.1998 - 12.1998
Staff Nurse
Children’s Hospital
01.1992 - 01.1998
Business
Delgado Community College
BSN -
University of New Mexico
Pre - Liberal Arts
George Mason University
High school Diploma -
Oakton High School
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