Andrea Seput
Kansas City,MO
Summary
Proven track record in enhancing event and recruitment outcomes, exemplified at The Truman with consistent year-over-year growth in event bookings. Skilled in hospitality and guest engagement, adept at fostering teamwork, and excelling in high-pressure environments. Demonstrates strong organization and effective multitasking, achieving significant improvements in efficiency and candidate experience.
Overview
7
7
years of professional experience
Work History
Healthcare Recruiter (Full Time)
Favorite Healthcare Staffing
10.2023 - Current
- Conducted thorough candidate screenings, including reference checks and verification of licenses, certifications, and educational credentials.
- Reduced time-to-fill rates by proactively building a pipeline of qualified candidates for critical healthcare roles.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Server (Part Time)
R.J. Grunts (Lettuce Entertain You)
04.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Event Assistant (Part Time)
Food For Thought
07.2024 - Current
- Assisted event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Supported team members during high-pressure situations by anticipating needs and offering assistance as needed, resulting in smoother event operations overall.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
- Provided friendly, courteous service to create memorable moments for guests.
Recruiter
GForce
01.2023 - 10.2023
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Studied job descriptions and qualifications to determine applicant requirements.
Event Sales Manager
The Truman
03.2021 - 09.2022
- Achieved consistent year-over-year growth in overall event bookings through proactive prospecting efforts.
- Led pre-event planning meetings with clients to establish clear goals and expectations before their events commenced.
- Ensured timely resolution of any arising issues during the course of an event''s planning or execution stages.
- Collaborated with cross-functional teams, including marketing, operations, and finance to optimize event outcomes and profitability.
- Developed customized event proposals tailored to individual client needs, consistently exceeding sales targets.
- Worked closely with clients throughout the event planning process, providing frequent updates and addressing any concerns to ensure a positive experience from start to finish.
Server Manager
Dempsey's
08.2017 - 08.2020
- Trained servers on order management, food service quality and how to build rapport with guests.
- Managed scheduling for 15 servers, maintaining adequate staffing levels while accounting for personal employee needs.
- Motivated staff to perform at peak efficiency and quality.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Managed multiple servers across diverse platforms, ensuring seamless integration and interoperability.
Education
Bachelor of Arts - Liberal Arts And Sciences
The University of Kansas
Lawrence, KS05.2024
Skills
- Strong Organization
- Teamwork and Collaboration
- Hospitality background
- Effective Multitasking
- Guest Engagement
- Recruiting and Sourcing
Affiliations
- National Kidney Foundation - Planning Committee (2022-2023)
- MPI Kansas City - Social Media (2021-2022)
Timeline
Event Assistant (Part Time)
Food For Thought
07.2024 - Current
Healthcare Recruiter (Full Time)
Favorite Healthcare Staffing
10.2023 - Current
Server (Part Time)
R.J. Grunts (Lettuce Entertain You)
04.2023 - Current
Recruiter
GForce
01.2023 - 10.2023
Event Sales Manager
The Truman
03.2021 - 09.2022
Server Manager
Dempsey's
08.2017 - 08.2020
Bachelor of Arts - Liberal Arts And Sciences
The University of Kansas