Andrea Setia

A personable and dedicated customer service representative with extensive experience in customer relations and data entry. Works hard to be a solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Relentlessly motivated to maintain customer satisfaction and contribute to company success as an asset in whichever role or department is assigned.

In my spare time I enjoy reading self improvement books, creating digital content, and participating in my church's community outreach programs.

After my role with Hewitt Associates, I took time to focus on raising my family while also pursuing creative projects. In 2014, I discovered a passion for arts and crafts, which led me to start designing artisan jewelry and launching my own e-commerce store, Jewelry by Angel. What began as a hobby quickly developed into a small business, where I gained experience in online sales, customer engagement, and order fulfillment. Although the COVID-19 pandemic brought my online store to a close, I continue to actively manage a social media community of over 25,000 followers, demonstrating my ability to build strong relationships, communicate effectively, and maintain customer loyalty.