Andrea S. Genebroso
Woodbridge,VA
Summary
Dynamic Logistics Specialist with a proven track record at RXO Logistics Inc, excelling in route optimization and customer service. Skilled in leveraging teamwork and GPS navigation to enhance organizational growth, I've significantly contributed to streamlining operations and improving delivery efficiency. Expert in Microsoft Word and Excel, I embody leadership and detailed orientation, driving success and compliance.
Overview
2
2
years of professional experience
Work History
Logistics Specialist
RXO Logistics Inc
Bristow, VA
03.2024 - Current
- As the Specialist in logistics, I was responsible for monitoring drivers’ delivery activity, scheduling, delivery, and routing issues with external customers and contracted drivers
- Position involves heavy phone contact between external customers and contracted drivers
- In addition, the position is responsible for billing and data entry tasks
- As a part of the RXO team, I have a starring role in helping continue to provide daily freight solutions for our global customers
- Maintain phone communication between external customers and contracted drivers/couriers
- Assist contracted drivers with delivery issues
- Resolve any customer issues, complaints and answer questions
- Monitoring the progress of delivery routes
- Customer billing and data entry tasks
- Assign drivers/couriers delivery routes
- Oversee all unloading processes of returning routes at the day's end.
- Assign Drivers a travel or Local Route
- Set up and cast routes, create routes, form a prep report and timeframe requests, integrate routes, and add trucks.
- Optimize routes, accommodate time frame requests, refine time windows, and bulk process. Send an email to Wave and allocate. Send the route assignment for the following day.
General Clerk
Amentum
44115 Mercure Circle , VA
08.2023 - 02.2024
- Inbound mail processing including processing returned mail
- Identify, classify, sort, and reconcile mail both electronically and manually
- Assemble document batches
- Electronically logs mail
- Operates a postage meter
- Stages mail for dispatch mail sorting, logging, and mail staging
- Operates automatic letter sorter and parcel sorting equipment
- Seals, mail bags and pouches
- Processes bulk mail
- Coordinates mail pickup and delivery with other processing facilities
- Performs functions to meet established processing schedules
- Perform duties following safe warehouse operations policies and practices
- Maintains knowledge of contract performance requirements and acceptable quality levels for assigned tasks to achieve contract compliance
Quality Assurance
Gate Gourmet
01.2023 - 08.2023
- Monitors personal hygiene
- Supports customer audits and government audits to meet compliance
- Monitors company policies and procedures and notifies management of issues if they arise
- Responsible for safety, quality, and compliance with customer specifications
- Monitors equipment for cleanliness and sanitation
- Completes HACCP logs
- Communicates product deviation to the unit production manager immediately
- Ensures proper color codes are applied to the products
Education
HS Diploma -
Freedom High School
WoodbridgeApproaching degree -
Northern Virginia Community College
WoodbridgeSkills
- Teamwork
- Effective Communicator
- Route optimization expertise
- Leadership
- Organizational
- Time Management
- Decision-making
- Active listening
- Customer Service
- Proficient in computer software
- Detailed Orientated
- Excel Proficient
- Import/Export Regulations
- Order processing
- Microsoft Word
- GPS navigation
- Organizational growth
Languages
- English, Fluent
- Spanish, Fluent
Languages
Spanish
Native/ Bilingual
Timeline
Logistics Specialist
RXO Logistics Inc
03.2024 - Current
General Clerk
Amentum
08.2023 - 02.2024
Quality Assurance
Gate Gourmet
01.2023 - 08.2023
HS Diploma -
Freedom High School
Approaching degree -
Northern Virginia Community College