Andrea Shaffer
Edmond,OK
Summary
Dynamic and results-oriented professional with extensive experience in team leadership and customer service, notably at Speedway LLC of Vanceboro. Excelled in inventory management and employee development, enhancing team performance and customer satisfaction. Skilled in problem-solving and communication, adept at multitasking and maintaining high standards of organization.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
17
17
years of professional experience
Work History
Stay at Home Mom
Self
10.2015 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Co Manager
Speedway LLC of Vanceboro
01.2014 - 06.2015
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Approved regular payroll submissions for employees.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Improved employee retention rates by fostering a positive work environment through team-building activities and open communication.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Implemented loss prevention measures, reducing instances of theft and improving store security.
- Maintained professional, organized, and safe environment for employees and patrons.
Culinary Assistant
Olive Garden
04.2008 - 12.2012
- Assisted in developing seasonal menu changes, incorporating fresh ingredients and creative flavor combinations to keep guests excited about the culinary offerings.
- Supported head chef in menu development, resulting in increased positive customer feedback.
- Provided support to individuals with special dietary need to meet unique nutritional requirements.
- Trained new staff on food preparation and safety procedures.
- Participated in weekly inventory checks and ordering processes, ensuring the availability of necessary ingredients for daily operations.
- Reduced food waste through careful inventory management and creative use of ingredients.
- Prepared customized meal options for guests with dietary restrictions or allergies, providing an inclusive dining experience for all patrons.
- Implemented proper food handling techniques, maintaining strict adherence to safety standards and regulations.
Education
No Degree - Business Management
Macomb Community College
Warren, MI01-2005
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Organization and Time Management
Timeline
Stay at Home Mom
Self
10.2015 - Current
Co Manager
Speedway LLC of Vanceboro
01.2014 - 06.2015
Culinary Assistant
Olive Garden
04.2008 - 12.2012
No Degree - Business Management
Macomb Community College