Andrea Sharp
Providence,RI
Summary
Dedicated professional seeking a position in a growth-oriented environment where I can make a significant impact and uplift the lives of vulnerable individuals in society. With a compassionate and non-judgmental approach, my goal is to provide hope and healing to those in need. I possess a strong ability to learn quickly, follow directions, policies, and procedures, and collaborate effectively with colleagues to create a secure therapeutic setting that promotes recovery.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Recovery Treatment Worker
DMH Taunton State Hospital
12.2023 - Current
- Provide a safe environment for all clients by monitoring activity to promote optimal stabilization and rehabilitation
- Assists clients as needed with ADL and rehabilitates aspects of care to help ensure the health, comfort, and safety needs of clients are being met
- Monitor and provide emergency medical care and daily medical treatments to medically compromised clients
- Communicate clients' progress or regress by verbally reporting to the supervisor or designee
- Participate in the client's treatment plan and nursing care plan meetings to ensure the continuance of client care
- Demonstrate knowledge of techniques related to the use of restraint and seclusion; including restraint and seclusion reduction principles comprising skills related to prevention, de-escalation, and debriefing
- Conduct and/or participates in clients' admissions, discharges, transfers, and orientation to the unit as necessary and in accordance with program protocols
- Provide a safe unit environment by accurately performing client safety checks, signing patients on and off the unit, observing/monitoring assigned areas, and conducting searches in accordance with program standards and DMH policy
- Accompany patients to various appointments, programs, and treatment areas and assists professional or medical staff as needed
Therapeutic Safety Technician / Shift Safety Coordinator
Wellpath
02.2020 - 08.2023
- Perform a range of safety assignments and checks throughout the hospital
- Actively engage with patients to ensure a safe therapeutic environment and support their well-being
- Collaborate with the treatment team to develop crisis intervention plans and patient safety plans, monitor patients
- Provide de-escalation and redirection when necessary, using a trauma-informed approach
- Facilitate and participate in groups, meetings and activities for the patients
- Supervise staff
- Maintain the shifts scheduling assignments and facility operations
- Coordinate the emergency and crisis response team as well as being a responder
- Provide training and learning materials for both staff and patients within the facility for overall wellbeing knowledge and safety
- Provide resolution to patient care needs or concerns
- Served as a resource for employees seeking guidance on specific safety-related issues or concerns within their respective roles
Behavioral Health Worker / Treatment Assistant/ Recovery Coach
Community Care Alliance Crisis Center
09.2019 - 03.2020
- Intake clients
- Review policy & guidelines as well as program expectations with clients at time of entrance
- Provide building access to staff and outside agencies,
- Perform perimeter patrols, interior safety checks, while maintaining a safe therapeutic environment for clients as well as staff
- Provide recovery support for individuals in crisis
- Prepare rooms for clients, facilitate sleeping arrangements and storage of personal items
- Monitor client behavior and well being
- Perform daily meal and occupancy counts
- Assist in room cleaning and house laundry
- Provide recovery coaching for outpatient meetings and groups
- Built and maintained positive staff relationships to promote teamwork and better serve clients
Security Officer/ Patient Care Technician
CharterCare Health Partners
02.2017 - 03.2020
- Conduct building patrols, safety checks, courier services, crowd control
- De-escalation of people in crisis
- Respond to emergencies and performing necessary safety tactics in order to keep building, staff, visitors and patients in a safe environment
- Provide emotional support for incoming patients
- Assist in the facilitation of daily meetings groups and activities,
- Provide one to one crisis support
- Assist with recovery objectives, provide support within the long term medical units
- Assist in locating services according to personal need, whether mental health, substance abuse, or dual diagnosis
- Assist in the gathering of daily or personal patient needs
- Document patient care activities and assisting the health care team in any way to maintain patient care.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Acted quickly during emergency situations to reduce opportunity for damage and injury
Residential Case Manager
The Providence Center
07.2016 - 04.2017
- Provide clinical case management services in order to facilitate program goals and objectives using a quality care approach
- Book and maintain client appointment schedules
- Transport clients to appointments programs groups and activities
- Report and assist with the change of status or behaviors
- Conduct safety checks, maintain a safe environment for staff and clients living within the group home
- Assist with a recovery treatment plan as well as ADLs,
- Identify client needs with a person-centered approach to address not only mental health symptoms but co-occurring
- Provide support counseling, problem solving, contracts and limit setting to establish attainable goals with clients
- Provided crisis intervention services to ensure the safety and security of all residents within the facility
- Provided compassionate support during difficult times such as family emergencies or behavioral crises among residents
- Facilitated life skills workshops and group sessions, empowering clients to build self-sufficiency and independence
Safety Officer / Shelter Assistant
Crossroads Rhode Island
03.2013 - 06.2016
- Maintain a safe environment for staff and clients
- Assist case managers with case load, client placements, and meetings and personal advancement programs,
- Maintain a clean, comfortable and therapeutic environment for clients
- Complete daily logs, safety checks and rounds made of facility
- Prepare rooms for clients, facilitate sleeping arrangements and storage of personal items
- Monitor and maintain shower and laundry schedules
- Maintain order and assist in keeping all assigned areas clean and free of spills, trash, and safety hazards, organize daily activities
- Check chores assigned to clients, assess client needs and help in anyway possible
Security Officer RI hospital, Hasbro, Jane Brown
APG Security
11.2012 - 08.2013
- Maintain a safe environment for patients and staff, transport patients, family and staff
- Provide emotional support for incoming patients
- Participate in groups or activities organized by treatment staff
- Provide one to one crisis support
- Document patient care activities
- Gathering personal needs of patients within reasonable means
- Assist health care team in providing quality care
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures
Security Officer / Shelter Assistant
RIBI Security
12.2009 - 10.2012
- Multiple sites performing various duties
- Ri blood bank
- Crossroads Shelter as a shelter assistant
- Discovery house as a recovery coach
- Acted quickly during emergency situations to reduce opportunity for damage and injury
- Conducted regular patrols of key areas to spot and control security concerns
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Facilitated group sessions on life skills, budgeting, and job readiness for increased self-sufficiency among clients
- Implemented policies consistently across all interactions with clients to uphold standards set forth by the organization and funding sources
- Developed relationships with community partners to expand available resources for clients seeking long-term solutions
Education
Associates in Criminal Justice -
Community College of Rhode Island
Providence, RI05.2016
Skills
- Crisis Intervention (10 years)
- Behavioral Health (10 years)
- Case Management (8 years)
- Addiction Counseling (8 years)
- Security (10 years)
- Mental health counseling (8 years)
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Calm Under Pressure
- Active Listening
- Organization and Time Management
Certification
- CPR/AED
- CPI
Timeline
Recovery Treatment Worker
DMH Taunton State Hospital
12.2023 - Current
Therapeutic Safety Technician / Shift Safety Coordinator
Wellpath
02.2020 - 08.2023
Behavioral Health Worker / Treatment Assistant/ Recovery Coach
Community Care Alliance Crisis Center
09.2019 - 03.2020
Security Officer/ Patient Care Technician
CharterCare Health Partners
02.2017 - 03.2020
Residential Case Manager
The Providence Center
07.2016 - 04.2017
Safety Officer / Shelter Assistant
Crossroads Rhode Island
03.2013 - 06.2016
Security Officer RI hospital, Hasbro, Jane Brown
APG Security
11.2012 - 08.2013
Security Officer / Shelter Assistant
RIBI Security
12.2009 - 10.2012
Associates in Criminal Justice -
Community College of Rhode Island
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