Andrea Shimkus
Springfield
Summary
Technically sophisticated administrative professional with proven success and experience in business administration and office operations. Creative team member and able to exercise independent judgment, seamlessly direct multiple tasks, monitor and meet strict deadlines, and achieve management's objectives. Detailed professional with many years of experience maintaining financial records and reviewing financial activity. Polished in spreadsheet creation, report preparation, and data analysis. Quick and accurate to meet strict deadlines and manage multiple tasks.
Overview
20
20
years of professional experience
Work History
Account Clerk
Manpower
Springfield
11.2025 - Current
- Managed daily office operations.
- Implemented office procedures to enhance efficiency and streamline workflows.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Provided administrative support to the Office Manager and other staff members.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Assisted with accounts receivable and accounts payable functions.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Assisted with special projects or tasks related to departmental functions upon request.
- Created and updated spreadsheets to track and report data.
- Processed documents and materials for dissemination to appropriate parties.
- Handled confidential documents with discretion.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Tax Preparer
Liberty Tax Service
Springfield
11.2025 - Current
- Prepared individual and business tax returns using IRS guidelines.
- Reviewed client documents for accuracy and completeness before filing.
- Assisted clients in understanding tax obligations and potential deductions.
- Maintained up-to-date knowledge of tax laws and regulations each season.
- Responded to client inquiries regarding tax filings and refund statuses.
- Educated clients on financial planning strategies related to taxes.
- Utilized tax software to input information and generate accurate returns.
- Filed electronically through approved software programs.
- Maintained accurate records of all client transactions and filings.
- Compiled data from clients to accurately complete tax forms.
- Prepared and reviewed tax returns for individuals, partnerships, corporations and trusts.
- Researched federal, state, and local laws to ensure compliance with regulations.
- Reviewed prior year's returns for accuracy and completeness before submitting them.
- Identified potential deductions to minimize clients' tax liabilities.
- Responded to state and federal tax notices by preparing written responses or tax return amendments.
- Ensured that all applicable deadlines were met when submitting documents.
- Advised clients to comply with IRS regulations and meet state and federal tax obligations.
- Explained complex tax regulations in an easy-to-understand manner for clients' understanding.
- Analyzed financial information such as income statements and balance sheets to calculate tax liability.
- Assisted clients in responding to IRS notices of deficiency or audit findings.
- Evaluated financial situations of individual taxpayers and businesses to determine appropriate actions for reducing taxes owed or increasing refunds due.
- Developed and maintained professional relationships with clients to encourage repeat business and referrals.
- Prepared and filed federal and state income tax returns for both individuals and small businesses, ensuring accuracy and compliance with current tax laws.
- Utilized tax software to efficiently process returns and identify potential deductions and credits for clients.
- Maintained strict confidentiality of client information in accordance with privacy laws and regulations.
- Conducted client interviews to gather necessary documentation and information for tax preparation.
- Corrected previously filed tax returns to amend errors or claim additional deductions and credits.
- Reconciled bank statements and financial documents to ensure accurate tax reporting.
- Managed multiple tax preparation projects simultaneously, ensuring timely completion and filing.
- Calculated quarterly estimated tax payments for self-employed clients and small businesses.
- Computed taxes owed or overpaid for clients.
- Checked data input or verified totals on forms prepared by others to detect mathematical or procedural errors.
- Produced US and state income, gift tax, and estate tax returns for individuals.
- Liaised between clients and tax authorities such as IRS representatives.
Tax Specialist
Federated Fiducial
Springfield
02.2025 - 04.2025
- Prepared and filed accurate tax returns for individuals, partnerships, corporations, and trusts
- Reviewed financial records and documents to ensure compliance with tax laws and regulations
- Ensured all required schedules, attachments, and supporting documentation were included in each return
- Collaborated with department managers to gather necessary information for completing tax forms accurately
- Reviewed financial documents to ensure compliance with tax regulations.
- Prepared comprehensive tax returns for individual and business clients.
- Utilized tax preparation software to streamline return processing.
- Collaborated with team members to resolve client inquiries efficiently.
- Maintained organized records of client interactions and documentation.
- Prepared, reviewed, and filed tax returns for individual clients.
- Maintained current knowledge of changes in taxation rules and regulations through continuing education and professional development courses.
- Performed calculations to determine estimated taxes due or refunds expected.
- Helped individual clients, trusts, partnerships, and corporations maintain compliance with tax and reporting laws.
- Analyzed financial documents to ensure accuracy of information reported on tax forms.
- Identified potential deductions or credits that could reduce the amount of taxes owed by a client.
- Organized files containing source documents used in the preparation of tax returns.
- Calculated and coordinated company tax payments and tax document preparation
- Reviewed prior year returns for accuracy and completeness.
- Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
- Performed detailed record-keeping for all tax files and documentation for future reference.
- Utilized tax software to efficiently process returns and identify potential deductions and credits for clients.
- Managed multiple tax preparation projects simultaneously, ensuring timely completion and filing.
- Maintained strict confidentiality of client information in accordance with privacy laws and regulations.
- Supported work of senior-level accounting and tax preparation professionals to maximize office productivity.
Patient Access Specialist
Springfield Memorial Hospital
07.2024 - 08.2024
- Welcomed and registered patients, guaranteeing precise collection of demographic and insurance information.
- Guided patients through financial responsibilities, clarifying billing procedures and payment alternatives.
- Preserved integrity of electronic medical records (EMR) system by consistently updating patient data and recording all interactions meticulously.
- Worked alongside healthcare team to facilitate timely and effective delivery of quality patient care.
- Streamlined registration procedures resulting in reduced patient wait times through enhanced efficiency.
- Executed pre-registration activities for upcoming surgeries or procedures, confirming completeness of all necessary documentation.
- Cultivated strong relationships with patients through effective communication and compassionate support during healthcare journey.
- Maintained compliance with HIPAA regulations during management of sensitive patient information.
- Protected confidentiality of patient records by adhering to established protocols.
- Facilitated revenue cycle management initiatives through precise charge capture for rendered services.
- Facilitated implementation of new patient registration system, enhancing data accuracy and minimizing errors.
- Coordinated with medical staff to uphold accurate documentation of patient encounters for billing needs.
- Managed insurance verification and pre-authorization for patient procedures.
- Maintained accurate patient records in electronic health record systems.
- Collaborated with healthcare providers to streamline patient intake workflows.
- Resolved patient concerns and complaints to enhance overall satisfaction experience.
- Greeted patients and visitors in person or on the telephone; answered inquiries, provided directions and instructions.
- Verified patient insurance coverage, collected copays and other payments, processed credit card transactions.
- Participated in ongoing training sessions related to new technologies or software updates impacting the registration process.
- Performed data entry tasks associated with registrations such as entering demographic data into system database.
- Verified demographics and insurance information to register patients in computer system.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Ensured all required forms were completed accurately prior to patient visit.
- Assembled registration paperwork and placed identification bands on patient.
- Processed patient responsibility estimate determined by insurance at pre-registration.
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
Tax Specialist
H&R Block
Springfield
01.2024 - 04.2024
- Prepared and filed accurate tax returns for individuals, partnerships, corporations, and trusts
- Reviewed financial records and documents to ensure compliance with tax laws and regulations
- Identified potential deductions, credits, and exemptions to minimize clients' tax liabilities
- Collaborated with clients to gather necessary information for completing tax forms accurately
- Maintained up-to-date knowledge of federal, state, and local tax laws and regulations
- Responded promptly to client inquiries regarding their taxes or any related concerns
- Utilized specialized software (e.g., TurboTax) to facilitate the preparation of accurate tax returns
- Ensured all required schedules, attachments, and supporting documentation were included in each return
- Advised clients on strategies for minimizing future tax liabilities through proper planning and recordkeeping practices
- Provided guidance to clients on tax planning strategies to optimize their financial positions
- Prepared comprehensive tax returns for individual and business clients.
- Reviewed financial documents to ensure compliance with tax regulations.
- Assisted clients in understanding tax liabilities and filing requirements.
- Utilized tax preparation software to streamline return processing.
- Provided guidance on tax planning strategies to minimize liabilities.
- Collaborated with team members to resolve client inquiries efficiently.
- Processed forms and payments for customers.
- Performed calculations to determine estimated taxes due or refunds expected.
- Facilitated communication between taxpayers and government agencies regarding outstanding payments or other concerns.
- Organized files containing source documents used in the preparation of tax returns.
- Referred tax professionals according to client needs.
- Created reports summarizing the details of all filings made during the year.
- Calculated and coordinated company tax payments and tax document preparation
- Compiled statistical data from sources such as financial statements for use in preparing income tax returns.
- Reviewed prior year returns for accuracy and completeness.
- Responded to state and federal tax notices by preparing written responses or tax return amendments.
- Finalized and processed paperwork with local, state and federal government authorities.
Human Resources Coordinator
Allied Universal Security
Springfield
09.2022 - 09.2023
- Provides day to day general Human Resources support to branch employees and branch management staff, provides first-line answers and elevating questions and issues to appropriate corporate level HR team and other corporate departments as needed.
- Assist branch Hiring Specialists with conducting high volume employee new hire orientations and onboarding for large account starts or acquisitions, as needed.
- Assist with WinTeam and ABI data entry, including new hire set up and personnel data updates including changes to employee information on file, status changes, rate changes, and direct deposit changes.
- Coordinate with other departments to ensure employee changes are completed properly; respond to questions and inquiries from management staff and employees.
- Processes hourly employee separations.
- Creates and maintains employee personnel records.
- Manages 'No Hours' review and dispositioning of employees with assistance from Operations under the supervision of the Regional HR Manager.
- Receives inquiries from outside vendors on unemployment claims utilizing online tools to provide timely responses.
- Assists with conducting HR audits on a weekly and monthly basis of employee records, licensing records, I-9 records, and other reports as needed.
- Assist with generating weekly hiring activity and turnover reports.
- Run weekly licensing expiration reports and distribute to operations, update renewals and expirations in database system.
- Processes weekly reports and assists with projects as needed under the direction of the HR Manager or HR Director.
- Assist with various administrative duties as assigned by the Branch management team, Recruiting and Human Resources, or Regional Vice President.
Tax Associate
H&R Block
Springfield
01.2023 - 04.2023
- Prepared and filed accurate tax returns for individuals, partnerships, corporations, and trusts
- Reviewed financial records and documents to ensure compliance with tax laws and regulations
- Identified potential deductions, credits, and exemptions to minimize clients' tax liabilities
- Collaborated with clients to gather necessary information for completing tax forms accurately
- Maintained up-to-date knowledge of federal, state, and local tax laws and regulations
- Responded promptly to client inquiries regarding their taxes or any related concerns
- Utilized specialized software (e.g., TurboTax) to facilitate the preparation of accurate tax returns
- Ensured all required schedules, attachments, and supporting documentation were included in each return
- Advised clients on strategies for minimizing future tax liabilities through proper planning and recordkeeping practices
- Provided guidance to clients on tax planning strategies to optimize their financial positions
- Prepared comprehensive tax returns for individual and business clients.
- Reviewed financial documents to ensure compliance with tax regulations.
- Assisted clients in understanding tax liabilities and filing requirements.
- Utilized tax preparation software to streamline return processing.
- Provided guidance on tax planning strategies to minimize liabilities.
- Collaborated with team members to resolve client inquiries efficiently.
- Processed forms and payments for customers.
- Performed calculations to determine estimated taxes due or refunds expected.
- Facilitated communication between taxpayers and government agencies regarding outstanding payments or other concerns.
- Organized files containing source documents used in the preparation of tax returns.
- Referred tax professionals according to client needs.
- Created reports summarizing the details of all filings made during the year.
- Calculated and coordinated company tax payments and tax document preparation
- Compiled statistical data from sources such as financial statements for use in preparing income tax returns.
- Reviewed prior year returns for accuracy and completeness.
- Responded to state and federal tax notices by preparing written responses or tax return amendments.
- Finalized and processed paperwork with local, state and federal government authorities.
Lead Tax Preparer
Liberty Tax Service
Springfield
01.2020 - 04.2022
- Organizes and files daily operational and functional reports to ensure efficiency.
- Handle customer inquiries, questions, and complaints.
- An active liaison between clients and the IRS.
- Prepares income tax return forms for businesses and individuals.
- Reviews various financial records like income statements, receipts of expenditures and previous tax returns to determine a strategy for preparing current returns.
- Interviews clients for information on income, deductible expenses, and allowances.
- Uses tax form instructions and tax tables to make proper entries on the tax form and compute the amount of taxes an individual or business owes.
- Consults tax resources and law books to obtain assistance with atypical returns.
- Verifies forms that individuals prepared themselves to check for errors or miscalculations.
- Calculates proper fee to charge each customer for tax preparation services based on the complexity of each form and the amount of time required for the work.
- Takes continuing education courses to stay up-to-date on changes in federal and state tax codes.
- Knowledge of accounting, data, and administrative management practices and procedures.
- Knowledge of clerical practices and procedures.
- Knowledge of human resources management practices and procedures.
- Knowledge of business and management principles.
- Computer skills and knowledge of office software packages.
Shopper/Delivery Driver
Instacart
Springfield
11.2019 - 11.2020
- Selected items accurately according to customer orders and preferences.
- Communicated with customers to clarify product choices and substitutions.
- Navigated store layouts efficiently to optimize shopping routes.
- Assisted customers with product recommendations and availability inquiries.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Completed pickup and shopping orders for customers within local area.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
- Verified pricing accuracy throughout the store using price tags and labels.
- Suggested comparable products to replace out-of-stock items.
- Conducted personalized shopping services for clients based on their preferences, sizes, and needs.
- Handled client budgets efficiently, ensuring the best value for their spending.
- Provided extensive range of groceries, including alcoholic beverages
- Guaranteed timely delivery of groceries to destination.
- Guaranteed inventory accuracy through meticulous tracking
- Collected, unloaded, and allocated groceries.
- Replenished fuel supply in vehicle
Verbatim Hearing Reporter
STRATCOMM INC
Natick
01.2018 - 01.2019
- Facilitate communication among disability claimants, attorneys, and Administrative Law Judges during disability hearings.
- Transcribed legal proceedings with high accuracy and attention to detail.
- Managed recording equipment during hearings and ensured clear audio quality.
- Edited transcripts for grammatical correctness and proper formatting standards.
- Maintained confidentiality of sensitive information throughout reporting process.
- Handled confidential information with discretion and professionalism.
- Collaborated with court staff on proper procedures related to recording devices used in courtrooms.
- Troubleshot technical issues that arose during proceedings or while creating digital files.
- Attended court proceedings to accurately transcribe verbatim statements and testimony.
- Developed professional relationships with judges, court personnel and other reporters in order to maintain a high level of customer service.
- Reviewed transcripts for accuracy prior to submission to clients.
- Scanned original documents into electronic format in order to provide an easily accessible version of the record.
- Welcome and inform all hearing parties, confirm accuracy of paperwork, and arrange hearing rooms.
- Create accurate typewritten transcripts for each recorded hearing through application of Social Security Administration's DRAP system.
- Aid judges with managing outstanding issues, collecting pertinent paperwork, and resolving technical problems.
- Compile daily written report detailing completed hearings, outcomes, and next steps.
Verbatim Hearing Reporter
KARASCH & ASSOCIATES
West Chester
01.2017 - 01.2018
- Utilize diverse equipment, including audio devices, video monitors, and computers.
- Participate in courtroom proceedings to transcribe and document comprehensive notes for informal court hearings.
- Assess correctness of typed transcripts from each hearing, confirming consistency with audio transcripts.
- Fortify security of court recordings, safeguarding against unauthorized access or replication.
- Transcribed legal proceedings with high accuracy and attention to detail.
- Managed recording equipment during hearings and ensured clear audio quality.
- Edited transcripts for grammatical correctness and proper formatting standards.
- Maintained confidentiality of sensitive information throughout reporting process.
- Reviewed transcripts for compliance with court requirements and submission deadlines.
- Handled confidential information with discretion and professionalism.
- Collaborated with court staff on proper procedures related to recording devices used in courtrooms.
- Troubleshot technical issues that arose during proceedings or while creating digital files.
- Attended court proceedings to accurately transcribe verbatim statements and testimony.
- Developed professional relationships with judges, court personnel and other reporters in order to maintain a high level of customer service.
- Reviewed transcripts for accuracy prior to submission to clients.
- Recorded and monitored audio equipment to ensure accuracy of recordings.
- Evaluated and edited transcriptions to verify error-free reporting.
Department Secretary
Manpower
Springfield
01.2016 - 04.2016
- Operated switchboard, routing calls and capturing messages.
- Managed departmental communications and correspondence efficiently.
- Maintained accurate records and files for departmental documentation.
- Collaborated with team members to improve workflow processes.
- Provided administrative support to senior management as needed.
- Answered and directed incoming calls to appropriate personnel.
- Processed incoming mail according to established procedures.
- Handled confidential information in a professional manner at all times.
- Entered data into computer system accurately and timely.
- Maintained an efficient workflow by prioritizing tasks based on urgency.
- Provided customer service assistance to clients visiting the office or calling in.
- Updated departmental databases with current information on a timely basis.
- Collaborated with other departments to coordinate inter-office functions.
- Managed inquiries from 90+ callers by analyzing files, records, and various documents to gather required information for effective resolution.
- Utilized office equipment such as photocopiers, scanners, fax machines, voicemail systems, and personal computers.
- Revised files for Clinical Laboratory Improvement Amendments (CLIA), structured files, and restored alphanumeric order.
- Sorted, organized, and dispatched 100+ pieces of inbound mail, responded to correspondence, and prepared 60+ pieces of outbound mail.
Front Desk Agent
President Abraham Lincoln Hotel
Springfield
01.2011 - 01.2013
- Oversaw diverse administrative and clerical functions including phone management, cash drawer handling, document faxing, and reservation generation in high-volume, full-service hotel.
- Managed reception tasks including check-in, checkout, billing processes, attraction recommendations, and general inquiries.
- Employed strong interpersonal skills to handle requests and questions in an efficient, timely, and friendly manner.
- Documented and addressed 95% of customer complaints independently without escalation to Manager on duty.
- Settled cash credits at conclusion of shift.
- Greeted guests warmly upon arrival at the historic hotel.
- Managed front desk operations, ensuring smooth guest check-in and check-out processes.
- Handled guest inquiries and resolved issues with professionalism and efficiency.
- Coordinated room assignments while maintaining accurate reservation records.
- Processed payments and maintained cash handling procedures accurately.
- Utilized hotel management software to update guest information and reservations promptly.
- Collaborated with housekeeping to ensure rooms met quality standards for guest satisfaction.
- Answered phones, responded to inquiries, and took messages.
- Provided excellent customer service while upholding company policies.
- Inputted guest information into computer system accurately and securely.
- Managed cash drawer responsibly throughout shift.
- Maintained cleanliness of lobby area at all times.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Provided information about hotel amenities, services, and local attractions.
- Scheduled reservations for groups and special events.
- Verified accuracy of room rates and other charges during check-in process.
- Generated daily reports detailing occupancy levels, revenue amounts.
- Kept accurate records of guest transactions.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
- Kept records of room availability and guest accounts, manually or using computers.
- Advised housekeeping staff of rooms vacated and ready for cleaning.
- Answered guest inquiries, recommending shopping, dining or entertainment.
- Computed bills, collected payments and made change for guests.
Data Entry Specialist
IL DEPT. OF REVENUE
Springfield
01.2007 - 01.2010
- Captured data through systematic entry of alphabetic and numeric information following established guidelines.
- Analyzed and validated source document integrity through meticulous review, correction, deletion, or reentry of information to uncover duplication.
- Thoroughly evaluated and processed new tax forms and documents.
- Processed nearly 800 forms daily with flawless accuracy
- Processed high volumes of tax documents efficiently and accurately.
- Maintained detailed records in compliance with state regulations.
- Utilized data entry software to input and update taxpayer information.
- Reviewed submissions for completeness and accuracy before filing.
- Entered and updated data in company database systems efficiently.
- Processed incoming documents for accurate data capture and storage.
- Reviewed data entries for accuracy and consistency across platforms.
- Collaborated with team members to streamline data entry procedures.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Updated existing records with new or revised information as needed.
- Verified accuracy and completeness of data entry into the database system.
- Maintained confidentiality of sensitive information entered into the system.
- Checked source documents against entered data to ensure accuracy.
- Identified and corrected data entry errors to prevent duplication across systems.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Transferred data from hard copies to digital databases, organizing information in new formats.
Cashier/Shelf Stocker
Deals Dollar Store
Springfield
04.2006 - 09.2006
- Managed cash register, ensuring proper handling of cash and credit payments.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained clean and organized checkout area to enhance shopping experience.
- Stocked shelves with merchandise, ensuring product availability for customers.
- Assisted in training new cashiers on procedures and best practices.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Education
Bachelor of Science - Psychology
Capella University
Minneapolis, MNHigh School Diploma -
Lanphier High School
Springfield, ILSkills
- Databases
- Front desk
- Filing
- Accounts Payable
- Clerical Experience
- Multi-line Phone Systems
- Human resources management
- Cash handling
- Tax Experience
- Calendar management
- Benefits administration
- Balance sheet reconciliation
- Tax experience
- Analysis skills
- Microsoft Office
- Project management
- Budgeting
- Tax accounting
- Accounts payable
- Payroll
- Training & development
- Proofreading
- Accounting management
- Switchboard
- 60 wpm
- Microsoft Outlook
- Bookkeeping
- Transcription
- Clerical experience
- Computer skills
- Time management
- Office Management
- Driving
- Writing skills
- Microsoft Excel
- Workday
- Conflict management
- Adobe Acrobat
- Employee relations
- Excel
- Recruiting
- Office management
- Human resources
- Database
- Accounts Receivable
- Communication skills
- Training
- Microsoft Powerpoint
- Accounting
- Operations
- Organizational skills
- Administrative support
- Customer service
- Accounts receivable
- Typing
- Research
- Data entry
- Tax preparation
- Account reconciliation
- Confidentiality maintenance
- Financial reporting
- Office administration
- Document verification
- Effective communication
- Team collaboration
- Client education
- Budget preparation
- Attention to detail
- Payment management
- Payroll coordination
- Invoice management
- Sales order management
- Proficient in Microsoft Suite
- Invoice processing
- Bank reconciliation
- Invoicing
- Spreadsheets proficiency
- Expense tracking
- Due diligence
- Purchase order management
- Administrative skills
- Financial recordkeeping
- Reliability
- Bank statement reconciliation
- Inventory control
- Problem-solving abilities
- Updating spreadsheets
- Multitasking
- Document management
- Office procedures
- Compliance understanding
- Phone call handling
- Document filing
- Phone etiquette
- Filing systems
- Document preparation
- Daily reporting
- Clerical support
- Database entry
- Basic accounting
- Expense reports
- Verbal and written communication
- Spreadsheet development
- Interpersonal confidence
- Record maintenance
- Microsoft Office Suite
- Supply ordering
- Email correspondence
- Meeting coordination
- Budget support
- Report generation
- Time tracking
- Proofreading documents
- Appointment scheduling
- Word processing
- Documentation and recordkeeping
- Technical support
- Spreadsheet tracking
- Typing speed
- Mail routing
- Problem-solving
- Front desk reception
- Billing and invoicing
- Client communication
- Creative thinking
- Scheduling appointments
- Employee onboarding
- HR data entry
- Tax compliance
- Conflict resolution
- Problem solving
- Orientation preparation
- Employee engagement
- HR policies compliance
- Benefits programs
- Microsoft office and docusign
- HR policies and procedures expertise
- New employee orientations
- Confidential document control
- Talent acquisition
- ADP
- Interdepartmental coordination
- Background checks
- Recordkeeping
Timeline
Account Clerk
Manpower
11.2025 - Current
Tax Preparer
Liberty Tax Service
11.2025 - Current
Tax Specialist
Federated Fiducial
02.2025 - 04.2025
Patient Access Specialist
Springfield Memorial Hospital
07.2024 - 08.2024
Tax Specialist
H&R Block
01.2024 - 04.2024
Tax Associate
H&R Block
01.2023 - 04.2023
Human Resources Coordinator
Allied Universal Security
09.2022 - 09.2023
Lead Tax Preparer
Liberty Tax Service
01.2020 - 04.2022
Shopper/Delivery Driver
Instacart
11.2019 - 11.2020
Verbatim Hearing Reporter
STRATCOMM INC
01.2018 - 01.2019
Verbatim Hearing Reporter
KARASCH & ASSOCIATES
01.2017 - 01.2018
Department Secretary
Manpower
01.2016 - 04.2016
Front Desk Agent
President Abraham Lincoln Hotel
01.2011 - 01.2013
Data Entry Specialist
IL DEPT. OF REVENUE
01.2007 - 01.2010
Cashier/Shelf Stocker
Deals Dollar Store
04.2006 - 09.2006
Bachelor of Science - Psychology
Capella University
High School Diploma -
Lanphier High School