ANDREA SHOCK-THOMPSON
Las Vegas,NV
Summary
Experienced wedding planner with a strong background in the industry. Skilled in vendor management and creative event planning. Utilizes established relationships with suppliers to negotiate discounts and upgrades. Provides a neutral and objective perspective to alleviate stress for couples. Proficient in financial planning and marketing, with a deep understanding of diverse wedding customs and cultures. Offers inspiration, advice, and support to ensure seamless events for exceptional celebrations with loved ones.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Owner
Royal Celebration Designs and Events
05.2023 - Current
- Meet with clients to understand their event vision, design needs, and budget, proposing suitable decor options like tableware, linens, centerpieces, backdrops, lighting, furniture, and more
- Accurately process rental orders, including confirming availability, pricing, and delivery details
- Maintain detailed records of all decor items, including condition checks, cleaning, repairs, and restocking
- Coordinate the loading, transportation, and set up decor items at event venues, ensuring proper placement and aesthetics
- Inspect returned decor items for damage, clean and store items appropriately, and address any customer concerns
- Create and manage the company budget, including setting financial goals and monitoring cash flow
- Ensure financial records are accurate, compliant, and up to date for tax and reporting purposes
- Conduct market research and stay informed about industry trends and competitors
- Managed day-to-day business operations.
Administrative Assistant and Lead Wedding Planner
Dare to Dream Events
10.2023 - 01.2025
- Coordinated and assisted in executing weddings for 40+ couples
- Assist in the detailed planning, coordination, and execution of events, with a particular focus on weddings
- Work closely with clients to plan all aspects of their wedding, including tastings, rehearsal dinners, ceremonies, receptions, and dinners
- Create and manage event timelines, and coordinate with clients and vendors
- Take part in wedding consultations and put together planning proposals, send contracts for signature, as well as foster relationships with potential couples
- Convert prospective clients into committed clients through site visits/meetings, venue tours, and proactive communication
- Attend events to ensure smooth execution and address any issues that arise during the event
- Prioritize exceptional guest experiences by being responsive to needs and feedback
- Adapt to changes quickly and look for opportunities to exceed guest expectations, creating memorable moments for all attendees
- Negotiated prices with suppliers, inspected venues and selected vendors to meet couple expectations.
Wedding Sales Executive
Divine Events
06.2023 - 10.2023
- Coordinate catering orders in the form of BEOs for corporate events, social events and weddings, fielded event inquiries to secure new business, and conducted follow-up calls with prospects
- Develop a portfolio of clients through inbound and outbound leads, including networking, cold calling, referrals, and industry research
- Manage RFPs, contracts, and client accounts using Caterease and Tripleseat
- Coordinate with internal kitchen teams and catering servers to plan and execute events, including food preparation, transportation, and event setup
Catering Sales Manager
Green Valley Ranch Resort Spa Casino
12.2021 - 05.2023
- Outline all details of catering events in the form of BEOs, resumes, and other reports to provide timely information to hotel departments regarding set-up, purchasing, and scheduling needs
- Solicit and book programs, both corporately and socially, which maximize revenue for food and beverage, meeting room rental, and rooms when necessary
- Create custom proposals, draft, finalize and negotiate contracts with clients
- Capture the client's vision and effectively convey the specifications to appropriate departments, rapidly responding to inquiries, concerns, and issues, ensuring an exceptional client experience and building client loyalty
- Provide outstanding customer service that exceeds expectations with respect for quality and careful attention to service and details to ensure total guest satisfaction
- Increase group revenue by providing alternatives and upgraded packages to enhance food and beverage functions
- Create relationships with external vendors in the wedding and events industry by regularly attending networking events
Catering Sales and Convention Services Manager
The Westin Lake Las Vegas
11.2019 - 11.2021
- Outline all details of catering events in the form of BEOs, resumes, and other reports to provide timely information to hotel departments regarding set-up, purchasing, and scheduling needs
- Solicit, negotiate, and book new and repeat clients using multiple channels, such as social media, outside calls, and telemarketing
- Capture the client's vision and effectively convey the specifications to appropriate departments, rapidly responding to inquiries, concerns, and issues, ensuring an exceptional client experience and building client loyalty
- Provide outstanding customer service that exceeds expectations with respect for quality and careful attention to service and details to ensure total guest satisfaction
- Increase group revenue by providing alternatives and upgraded packages to enhance food and beverage functions
- Build and maintain pertinent professional relationships within the wedding industry, while also staying current with current demands and trends
Catering Sales and Convention Services Manager
The Westin Las Vegas
04.2019 - 11.2019
- Solicit, negotiate and book new and repeat clients using multiple channels, such as social media, outside calls, and telemarketing
- Outline all details of catering events in the form of BEOs, resumes, and other reports to provide timely information to hotel departments regarding set-up, purchasing, and scheduling needs
- Capture the client's vision and effectively convey the specifications to appropriate departments, rapidly responding to inquiries, concerns, and issues, ensuring an exceptional client experience and building client loyalty
- Provide outstanding customer service that exceeds expectations with respect for quality and careful attention to service and details to ensure total guest satisfaction
Convention Services Administrative Assistant
Bally's Paris
04.2015 - 04.2019
- Act as support system for three Catering/Convention Services Manager to maximize business and service scores
- Create or maintain reports, menus, BEOs, marketing pieces, direct mail, contracts, internal forms
- Copy and distribute internal/external letters, forms bookings, contracts, BEOs, resumes, room lists, schedules, invitations, notifications and mail
- Professionally correspond with clients to promote excellent experiences by booking rooms, spa appointments, limo transfers, etc
Education
Wedding Design and Coordination Certificate -
The International School of Hospitality (TISOH)
Las Vegas, NV12.2023
Event Design Production Certificate - undefined
The International School of Hospitality (TISOH)
Las Vegas, NV08.2023
Bachelor of Science - Hotel Administration, Meetings and Events Major
University of Nevada, Las Vegas
Las Vegas, NV05.2018
Skills
- Project Management
- Attention to Detail
- Communication Skills
- Creativity and Design Sense
- Budgeting and Financial Management
- Problem-Solving
- Customer Service and Relationship Management
- Vendor Relationships and Coordination
- Time Management
- Administrative and Organizational Skills
Certification
Certified Wedding Industry Professional (CWIP), TISOH and WIPA, 08/01/23
Timeline
Administrative Assistant and Lead Wedding Planner
Dare to Dream Events
10.2023 - 01.2025
Wedding Sales Executive
Divine Events
06.2023 - 10.2023
Owner
Royal Celebration Designs and Events
05.2023 - Current
Catering Sales Manager
Green Valley Ranch Resort Spa Casino
12.2021 - 05.2023
Catering Sales and Convention Services Manager
The Westin Lake Las Vegas
11.2019 - 11.2021
Catering Sales and Convention Services Manager
The Westin Las Vegas
04.2019 - 11.2019
Convention Services Administrative Assistant
Bally's Paris
04.2015 - 04.2019
Event Design Production Certificate - undefined
The International School of Hospitality (TISOH)
Bachelor of Science - Hotel Administration, Meetings and Events Major
University of Nevada, Las Vegas
Certified Wedding Industry Professional (CWIP), TISOH and WIPA, 08/01/23
Wedding Design and Coordination Certificate -
The International School of Hospitality (TISOH)
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