Andrea Silva
Caldwell,ID
Overview
5
5
years of professional experience
Work History
Bartender
El Matador
11.2023 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Paralegal Assistant
22nd Century Technologies
08.2023 - 12.2023
- Enhanced client satisfaction by providing thorough legal research and efficient document preparation.
- Assisted attorneys in managing high-profile cases, ensuring timely completion of tasks and attention to detail.
- Reduced case backlog by efficiently prioritizing and organizing diverse paralegal tasks.
- Streamlined office procedures with the implementation of a new filing system, improving overall productivity.
Bartender
Applebee's Grill + Bar
11.2022 - 11.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Accounts Receivable Specialist
HomeRiver Group
08.2022 - 01.2023
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Researched and resolved customer claims related to shortages, discount violations and returns.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
Legal Assistant/Online Data Entry Clerk
Robert Half Legal
07.2021 - 06.2022
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Organized, sorted and checked input data against original documents.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
Admin Processer
Rose International
04.2021 - 05.2021
- Received and reviewed incoming documents and materials.
- Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
- Entered data into computer tracking system and filed paperwork according to procedures.
- Maintained organized work area by cleaning and removing hazards.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Prepared reports and technical documentation of day-to-day production processes.
- Handled 40 calls per day to address customer inquiries and concerns.
Legal Assistant
Mauk, Miller, And Hawkins PLLC
07.2020 - 09.2020
- Communicate with clients regarding their cases
- Write and file subpoenas, motions, stipulations, etc
- Calendar all upcoming court dates
- Help prep attorney with trials and hearings
- Answer phone calls and arrange meetings
- Keep billing software up to date with clients' payments.
- Handled office scheduling and made notes for deadlines, motions and other important dates.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Scheduled appointments, court appearances and depositions for busy law firm.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
Paralegal/Office Admin
Shupperd Law LLC
03.2020 - 06.2020
- Provide administrative support to the attorney
- Communicate with clients regarding their cases
- File various legal documents such as appeals, motions or petitions
- Organize client files
- Calendar all court hearings and trials.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Receptionist/Admin Assistant
Quane, Jones, McColl LLC
06.2019 - 02.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Handled client correspondence and tracked records to foster office efficiency.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Office Assistant/Runner
Evans Keane LLP
11.2018 - 06.2019
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
Education
Bachelor of Science - Applied Psychology
University of Phoenix
Tempe, AZ01.2023
High School Diploma -
The Keystone School
Bloomsburg, PA2019
Skills
- File Organization
- Data Management
- Advanced word processing
- Account Monitoring
- Financial Reporting
- Beverage Preparation
- Menu Memorization
- Document Control
Additional Information
- Certified Notary Public
- Pre-license in Real Estate
- Certified Loan Signer
Languages
Spanish
Full Professional
Portuguese
Limited Working
Timeline
Bartender
El Matador
11.2023 - Current
Paralegal Assistant
22nd Century Technologies
08.2023 - 12.2023
Bartender
Applebee's Grill + Bar
11.2022 - 11.2023
Accounts Receivable Specialist
HomeRiver Group
08.2022 - 01.2023
Legal Assistant/Online Data Entry Clerk
Robert Half Legal
07.2021 - 06.2022
Admin Processer
Rose International
04.2021 - 05.2021
Legal Assistant
Mauk, Miller, And Hawkins PLLC
07.2020 - 09.2020
Paralegal/Office Admin
Shupperd Law LLC
03.2020 - 06.2020
Receptionist/Admin Assistant
Quane, Jones, McColl LLC
06.2019 - 02.2020
Office Assistant/Runner
Evans Keane LLP
11.2018 - 06.2019
Bachelor of Science - Applied Psychology
University of Phoenix
High School Diploma -
The Keystone School
Similar Profiles
Natvaly SouksavathNatvaly Souksavath
Kitchen Hand at El MatadorKitchen Hand at El Matador
Diego FuentesDiego Fuentes
Sous Chef at El matadorSous Chef at El matador
Maria EscobedoMaria Escobedo
Supervisor of Distribution Operations at El Matador FoodsSupervisor of Distribution Operations at El Matador Foods