Andrea Simental
La Mirada,CA
Summary
Professional planner with comprehensive expertise in developing strategic plans and coordinating complex projects. Skilled in resource allocation, timeline management, and data analysis to drive successful outcomes. Strong focus on team collaboration and adaptability to changing needs ensures reliable performance. Known for problem-solving abilities and effective communication.
Overview
13
13
years of professional experience
Work History
Planner
Valence Surface Technologies
Garden Grove
11.2024 - Current
- Plans travelers for chemfilm/ electroless nickel/ paint/ gold plating/ hard anodize/ sulfuric anodize/ laser marking/ ink marking.
- Collaborated with cross-functional teams to enhance operational workflows and efficiency.
- Developed comprehensive project plans to ensure timely execution of initiatives.
- Communicate effectively as part of a team approach with other departments in servicing customers.
- Enter data into the database application.
- Convert micron/microinches to inches for thickness reading.
- Making sure customer orders are up to their expectations.
- Developed strong relationships with stakeholders, ensuring clear communication and timely resolution of issues.
- Streamlined workflow processes for improved team productivity and project outcomes.
- Streamlined project timelines, coordinating with multiple departments to ensure on-time delivery of planning initiatives.
order entry
Element Materials Technology
Rancho Dominguez
06.2023 - 11.2024
- Order entry for NDT/NDE MAG/RT/PT/UT/ETCH
- Processed and entered high-volume customer orders accurately into order management system.
- Reconcile vendor certifications , research, and correct discrepancies in Certifications if needed
- Trained new staff on order entry procedures and software systems to enhance team efficiency.
- Daily report of orders status to managers
- Respond to questions from vendors and internal departments in a timely manner regarding there order status or paper work certification
- Provide support to all departments by processing work orders , maintaining Excel reports, importing, and exporting databases and files
- Create certifications for parts that passed inspections
- Managed inbox for cert corrections /correct any certifications with discrepancies
- Processed and entered high-volume customer orders accurately into order management system.
- Documented shipping information for orders and tracked packages when necessary.
- Kept detailed records of all transactions, ensuring accurate documentation for future reference or audits if needed.
- Resolved customer issues with empathy and professionalism, addressing concerns promptly.
Cashier/Prep
Big Papa’s Pizza
Long Beach, Ca
07.2013 - 06.2023
- Working with other employees to take out orders at a fast pace matters.
- Maintained cleanliness and organization of work area to ensure a welcoming environment.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with menu selections and addressed inquiries effectively.
- Collaborated with team members to optimize service delivery during peak hours.
- Monitored inventory levels and communicated restocking needs to management proactively
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Long Beach City College
01-2016
Degree - undefined
Educational Partnership High School
01-2015
Skills
- Strong motivation for automation and process improvement
- Multitasking
- Works well under pressure, self motivated
- Labman excelled
- Blueprint Reading Class
- Excel course
- Customer focus
- able to work independently or with a team in order to achieve company goals
LANGUAGES
English/spanish
Timeline
Planner
Valence Surface Technologies
11.2024 - Current
order entry
Element Materials Technology
06.2023 - 11.2024
Cashier/Prep
Big Papa’s Pizza
07.2013 - 06.2023
Degree - undefined
Educational Partnership High School
High School Diploma -
Long Beach City College