Andrea Sinclair
Houston
Summary
Professional in quality assurance with strong skills in inspection, testing, and process optimization. Known for ensuring standards compliance and improving product consistency through collaboration and adaptability. Possess keen attention to detail, excellent problem-solving abilities, and commitment to team success. Reliable and flexible, consistently delivering high-quality results amidst changing requirements.
Overview
9
9
years of professional experience
Work History
Quality Control Inspector
Crawford Electric
11.2024 - Current
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Quality Control Inspector
Coloplast
05.2024 - 12.2024
- Identified and documented quality discrepancies for management to develop resolutions.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
- Improved production processes with thorough analysis and feedback, leading to more efficient operations.
- Communicated with production team members about quality issues.
Bank Teller
Woodforest Bank
02.2023 - 05.2024
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Assisted customers with the opening, closing and maintenance of accounts and provided information about products and services.
Warehouse Worker
Home Depot
02.2016 - 02.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
Education
Certificate - Medical Billing & Coding
Computer System Institute
Chicago, IL09-2012
High School Diploma -
Thornridge Highschool
Dolton, IL06-2003
Skills
- Quality control-Expert
- Quality assurance- Expert
- Problem solving- Expert
- Documentation skills- Expert
- Customer service -Expert
- Communication skills- Expert
Timeline
Quality Control Inspector
Crawford Electric
11.2024 - Current
Quality Control Inspector
Coloplast
05.2024 - 12.2024
Bank Teller
Woodforest Bank
02.2023 - 05.2024
Warehouse Worker
Home Depot
02.2016 - 02.2023
Certificate - Medical Billing & Coding
Computer System Institute
High School Diploma -
Thornridge Highschool
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