Andrea Sirko
Aspen,CO
Summary
Committed and motivated employee with over 15 years of experience in retail operations, sales and service team leadership and profitability strategies. History of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals.
Overview
14
14
years of professional experience
Work History
Store Manager
Rag & Bone
Aspen, CO
08.2023 - 08.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Delegated work to staff, setting priorities and goals.
Store Manager
Guest In Residence
Aspen, CO
12.2022 - 04.2023
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Assistant Store Manager
Intermix
Aspen, CO
10.2018 - 11.2022
- Handled scheduling for store shifts to achieve adequate staffing.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Store Manager
MAX
Aspen, CO
06.2017 - 10.2018
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored employee performance and identified performance gaps for corrective action.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Assistant Manager
Dolce & Gabbana
Aspen, CO
04.2016 - 06.2017
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Completed inventory audits to identify losses and project demand.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Recruited and trained new employees to meet job requirements.
Sales Lead Keyholder
Burberry
Aspen, CO
06.2010 - 04.2016
- Handled opening and closing duties to keep store organized, well-stocked and running smoothly.
- Replenished retail merchandise and displays to deliver strong visual presentation.
- Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
- Supported loss prevention initiatives to minimize theft.
- Operated cash register.
- Set up visually appealing promotional displays.
- Monitored sales floor to prevent product loss and item damage.
- Developed good working relationships with store leadership and sales personnel.
Education
Bachelor of Arts - Psychology
Pontifical Catholic University of Rio De Janeiro
Rio De Janeiro, RJ Brazil12.2008
Bachelor of Arts - Fashion
University Veiga De Almeida Rio De Janeiro
Rio De Janeiro, RJ Brazil12.2002
Skills
- Store Opening and Closing
- Store Operations Oversight
- Customer Service
- Employee Supervision and Motivation
- Multitasking and Organization
- Store Merchandising
- Inventory Management
- Payroll Management
- Team Building and Leadership
- Sales Tracking
- Staff Scheduling
- Verbal and Written Communication
- Staff Supervision
- Sales Strategies
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Professional
Timeline
Store Manager
Rag & Bone
08.2023 - 08.2024
Store Manager
Guest In Residence
12.2022 - 04.2023
Assistant Store Manager
Intermix
10.2018 - 11.2022
Store Manager
MAX
06.2017 - 10.2018
Assistant Manager
Dolce & Gabbana
04.2016 - 06.2017
Sales Lead Keyholder
Burberry
06.2010 - 04.2016
Bachelor of Arts - Psychology
Pontifical Catholic University of Rio De Janeiro
Bachelor of Arts - Fashion
University Veiga De Almeida Rio De Janeiro
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