ANDREA SLABAUGH
Alliance
Summary
Experienced in both customer service and logistics. Ability to adapt and learn new tech programs. Skills in both face-to-face and professional communication via phone call or email. Looking for a long-term job opportunity.
Overview
6
6
years of professional experience
Work History
Logistics Coordinator
KAG Logistics
North Canton, OH
07.2025 - Current
- Coordinated logistics operations to ensure the timely delivery of fuel across the country.
- Tracked orders and notified customers of status or potential delays.
- Coordinated with suppliers to ensure the supply availability and backups to prevent sites from running out.
- Balanced customer needs, supply availability and carrier capacity.
Server
Hartville Kitchen
Alliance, OH
08.2022 - Current
- Excellent customer service, able to quickly and efficiently address customer concerns.
- Maintained full knowledge of the menu as well as specials, recommending items based on guest preferences.
- Trained new hires, both with and without prior knowledge of serving.
- Obtained the title of Cleaning Lead, overseeing co workers cleaning the server food prep areas, while ensuring everything is properly sanitized at the end of the night.
Hosting
Hartville Kitchen
Alliance, OH
04.2022 - 08.2022
- Quickly assessing the needs of sections within the dining room, while maintaining customer experience.
Carryout
Hartville Kitchen
Alliance, OH
01.2020 - 04.2022
- Proficient in point of sales system, processing payments and refunds, accurately taking orders, and communicating across departments.
- Demonstrate ability to professionally answer calls, accurately take information for orders, and handle customer complaints.
- Efficiently filling customer orders by communicating with coworkers to simultaneously fill different parts of the order.
- Assisted in training new hires.
Education
Highschool Diploma -
Lake Middle High School
05-2022
Skills
- Time management
- Multitasking
- Teamwork
- Organization
- Problem-solving
- Communication
Timeline
Logistics Coordinator
KAG Logistics
07.2025 - Current
Server
Hartville Kitchen
08.2022 - Current
Hosting
Hartville Kitchen
04.2022 - 08.2022
Carryout
Hartville Kitchen
01.2020 - 04.2022
Highschool Diploma -
Lake Middle High School