Andrea Smith
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level support agent position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Driver
Parts Authority
05.2022 - 06.2022
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Direct Support Professional
Centria Healthcare
02.2022 - 02.2022
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Supervised daily activities and provided assistance to staff.
Driver
COMTRANS
11.2018 - 12.2019
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Checked in with dispatch service and updated with current location.
- Obtained customer signatures to complete and process paperwork.
- Answered, scheduled and responded to reservation calls at specific times and locations.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
Caregiver
In Home Supportive Services
01.2008 - 02.2016
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
Union Representative
SEIU
01.2013 - 12.2013
- Mediated discussions between employer and employee representatives in attempt to reconcile differences.
- Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
- Negotiated collective bargaining agreements.
- Provided expertise on all facets of [Industry] labor and employment law to help employers make more effective decisions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Education
Associate in Law - Behavior And Social Science
05.2015
GED -
06.1980
Skills
- Customer Service
- Passenger Support
- Customer Rapport
- Valid Driver's License
- Time Management
- Driving and Transportation
- Safety Protocols
- Safety Standards
- Corrective Actions
- Confidentiality Understanding
- Traffic Law Observation
- City and Non-City Driving
- Safe Driving Techniques
- Vehicle Inspection
Crochet
It consists of yarn, a hooked needle, patterns of blankets, hats, scarves and any pattern you want to make. I is quite relaxing at times. My Grandmother showed me the art of crocheting when I was around 6 or 7. I have made a few wonderful and colorful patterns along the way.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Driver - Parts Authority
05.2022 - 06.2022
Direct Support Professional - Centria Healthcare
02.2022 - 02.2022
Driver - COMTRANS
11.2018 - 12.2019
Union Representative - SEIU
01.2013 - 12.2013
Caregiver - In Home Supportive Services
01.2008 - 02.2016
Butte College - Associate in Law, Behavior And Social Science
Clatsop Community College - GED,