Andrea Smith
Milton,FL
Summary
Highly-skilled phlebotomist with over 25 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
31
31
years of professional experience
Work History
Phlebotomist
Santa Rosa Medical Center
11.2015 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Used personal protective equipment correctly to protect coworkers and patients.
- Packaged and shipped specimens to central lab daily.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Assisted in training and onboarding new phlebotomists.
- Followed established safety protocols and standards to minimize risk of infection and injury.
Phlebotomist
Grifols Biomat USA
12.2012 - 11.2015
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Verified patients' identification for proper sample collection.
Patient Care Technician
Berryhill Manor
08.2012 - 02.2014
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Owner/Operator Truck Driver
Andrea Bus Service
05.1995 - 08.2012
- Managed day-to-day business operations for 5 ,15 passenger vans.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Pick and drop off children to and from school from ages 4-17 years old
- Prepare filed trips for schools on demand
Medical Assistant
SMC Medical Center
02.1992 - 07.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Conducted venipuncture for 60-80 patients a day and other CT procedures.
- Verified patients' identification for proper sample collection.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Education
Associate of Science - Health Administration
University of Phoenix
Tempe, AZ09.2013
Skills
- Arterial Punctures
- Stress Management
- Blood Sample Collection
- Tracking Specimens
- Anticoagulant Drug Dispensing
- Heel Sticks
- Drawing Blood
- Sharps Disposal
- Quality Control
- Specimen Collection
- OSHA Regulations
- Specimen Labeling Procedures
- Plasmapheresis
- Specimen Collection and Storage
- Suture Removal
- Data Recording
Timeline
Phlebotomist
Santa Rosa Medical Center
11.2015 - Current
Phlebotomist
Grifols Biomat USA
12.2012 - 11.2015
Patient Care Technician
Berryhill Manor
08.2012 - 02.2014
Owner/Operator Truck Driver
Andrea Bus Service
05.1995 - 08.2012
Medical Assistant
SMC Medical Center
02.1992 - 07.2012
Associate of Science - Health Administration
University of Phoenix