Andrea Smith
Fort Wayne,IN
Summary
Customer-oriented Supervisor with 7 years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in various industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
16
16
years of professional experience
Work History
Storeroom Supervisor
Indiana Michigan Power
Fort Wayne, IN
07.2022 - Current
- Kept stockroom clean and neat for maximum productivity.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Monitored employee productivity to provide constructive feedback and coaching.
- Provided ongoing training to address staff needs.
- Reviewed completed work to verify consistency, quality and conformance.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Maintained positive working relationship with fellow staff and management.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
Supervisor of Factory Operations
Ultimate RB
Delphos, OH
06.2021 - 07.2022
- Examined final products for conformance with quality and design standards.
- Sorted and packaged products to prepare for processing or shipment.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Inspected and repaired products to meet project expectations.
- Attended regular training sessions to increase machine operating skills.
- Troubleshot equipment problems to repair or report diagnostics.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Enforced company policies, answered coworkers' questions and trained new personnel.
Supervisor
SpartanNash
Lima, OH
06.2019 - 07.2021
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
- Provided ongoing training to address staff needs.
- Reviewed completed work to verify consistency, quality and conformance.
- Established and enforced clear goals to keep employees working collaboratively.
- Responded to customer questions regarding products, prices and availability.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Shipping and Receiving Operator
Dana
Lima, OH
02.2008 - 06.2019
- Prepared work orders, bills of lading or shipping orders to route materials.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Kept parts within close tolerances of design standards to maintain optimal quality.
- Set controls to regulate speed, feed and coolant flow.
- Changed out aging tools, fixtures and offsets.
- Worked at fast and steady pace to meet production goals.
- Used hand and power tools to assemble products.
- Kept workstation organized and orderly, making sure production parts, tools, test equipment and documentation were properly stored and maintained.
Education
Associate of Science - Business Administration And Management
Eastern Gateway Community College
Steubenville, OH05.2024
National Certification - Phlebotomy
Ohio School of Phlebotomy
Columbus, OH06.2022
Skills
- First Aid/CPR
- Customer Service
- Supervision & Leadership
- Safety Procedures
- Supply Inventory Management
- Time and Wage Tracking
- Financial Management and Reporting
- Systems and Automation Applications
- Contract Development and Management
- Team Building
- Reliable & Trustworthy
- Planning & Organizing
- Team Management
- Stress Management
- Manual and Finger Dexterity
- Sharps Disposal
- Therapeutic Phlebotomy
- Medical Records Maintenance
- Drawing Blood
- Tracking Specimens
Timeline
Storeroom Supervisor
Indiana Michigan Power
07.2022 - Current
Supervisor of Factory Operations
Ultimate RB
06.2021 - 07.2022
Supervisor
SpartanNash
06.2019 - 07.2021
Shipping and Receiving Operator
Dana
02.2008 - 06.2019
Associate of Science - Business Administration And Management
Eastern Gateway Community College
National Certification - Phlebotomy
Ohio School of Phlebotomy
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