Former business owner and manager, leader and coach. Proven track record in enhancing customer relations and optimizing operational efficiency. Successfully implemented training programs that improved staff performance and elevated service quality, ensuring exceptional care for equine clients.
Overview
18
18
years of professional experience
Work History
Business Owner, Manager, Trainer
Milestone Equestrian (Owner, Sole Proprietor)
01.2007 - 04.2025
Consulted with customers to assess needs and propose optimal solutions.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Established vendor relationships to negotiate favorable terms and improve supply chain efficiency.
Analyzed market trends to identify growth opportunities and inform strategic decision-making processes.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Trained and motivated employees to perform daily business functions.
Performed daily, boots-on-the-ground duties including barn and property management, horse care, working with professionals such as veterinarians and farriers
Performed training and lessons daily
Traveled extensively for competitions
Barn Manager
Blue Sky Equestrian Stables
08.2021 - 06.2023
Supervised daily operations of barn, ensuring adherence to safety standards and animal welfare protocols.
Developed feeding schedules and managed nutritional plans for diverse equine populations.
Coordinated training programs for staff, enhancing skills in horse handling and maintenance procedures.
Implemented record-keeping systems for health evaluations, vaccination schedules, and performance tracking.
Streamlined facility maintenance processes, improving overall efficiency and reducing downtime.
Mentored junior staff in best practices for grooming, handling, and caring for horses effectively.
Managed the hiring and termination of barn staff
Trainer
Gold Standard Show Stables
08.2018 - 06.2020
Assessed training needs through evaluations and feedback to tailor learning experiences.
Taught riding lessons
Performed ground work and riding for horses in training
Provided coaching at competitions
Consulted with the barn owner on how to improve programming
Education
Agricultural And Equine Appraisal Certification - Equine Lease Agreement Andrea Oxier Snow (Owner
American Society Of Agricultural Appraisers
Twin Falls
12-2025
Licensed Nurse's Aid - Nurse's Aid
LNA Health Careers
Manchester, NH
06-2012
Small Business Management And Entrepreneurship - Small Business Managment, Accounting, Marketing
Mt Washington College
Manchester NH
05-2001
High School Diploma -
Gilford High School
Gilford NH
06-1998
Skills
Customer service
Customer relations
Attention to detail
Driven and determined
Work Planning and Prioritization
Business planning
Employee training
Team collaboration and leadership
Project management
Strategic Decision-making
Issue resolution
Professional networking
Staff hiring
Timeline
Barn Manager
Blue Sky Equestrian Stables
08.2021 - 06.2023
Trainer
Gold Standard Show Stables
08.2018 - 06.2020
Business Owner, Manager, Trainer
Milestone Equestrian (Owner, Sole Proprietor)
01.2007 - 04.2025
Agricultural And Equine Appraisal Certification - Equine Lease Agreement Andrea Oxier Snow (Owner
American Society Of Agricultural Appraisers
Licensed Nurse's Aid - Nurse's Aid
LNA Health Careers
Small Business Management And Entrepreneurship - Small Business Managment, Accounting, Marketing