Andrea Soriano

• Perform the role of Officer-in-Charge in the absence of the P4 Manager HR managing 2 staff members
• Advise staff members on policies and UN rules pertaining to their entire employee life cycle
• Manage end to end recruitment processes for the Division
• Provide staffing strategies and guidance to hiring managers for each vacancy
• Lead recruitment strategy meetings with hiring teams to share talent groups and potential ways forward on how to attract the best candidates
• Lead interview panels and advise hiring managers regarding crafting interview questions
• Promote organizational goals and targets for gender equity and cultural diversity
• Prepare all necessary documentation, monitor the lifecycle of the recruitment process in collaboration with DHR, GSSC, and hiring units
• Review vacancy announcements for quality assurance within the Talent Management System
• Conduct timely screening of applications as needed for minimum eligibility
• Train hiring managers and teams as well as administrative assistants on the recruitment portal
• Provide support as outlined by the Staff Support Action Plan to teams in New York and Valencia, Spain
• Establish success indicators for each activity in the strategy respectively and measure outputs against agreed timeline
• Provide support to the Transitional Management Team (or Valencia working group), HR & other relevant stakeholders as needed on activities related to the HQEI
• Focal Point for Learning and Development in the Division

Main achievements:

• Completed 35 recruitments over 77 (45%) while the rest has been done by other five colleagues joining on stretch assignments in the period November 2022 - January 2023
• Produced HR analytics on recruitment to inform sourcing and placement strategy
• Established a new Communication Office in Valencia, Spain
• Led the 360 degree evaluation for 30 managers in collaboration with our partner in the UK
• Organized career development workshops for the entire Division.

• Managed a pool of international coaches and facilitators
• Lead responsibility in partnering with HR in Country Offices and Regional Offices to identify learning needs and appropriate learning/coaching programmes to develop capabilities and drive organizational performance
• Develop communications strategies to build awareness and promote the portfolio of initiatives to a global audience
• Conduct analysis of training metrics and report regularly on results against targets
• Provide support to consultants and coaches in the preparation and delivery of workshops
• Responsible for the recruitment and on-boarding of consultants, interns and facilitators (contract creation and extensions)
• Plan, forecast and manage the effective utilization of budgets
• Provide support to the REACH career development programme
• Co-ordinate technical assessments for talent pool inclusion for all programme functions
• Conduct research in key trends and practices in performance management which can positively impact teams and programme performance

Main achievements:

• Managed over 700 individual coaching requests
• Liaised with Regional Offices and Country Offices and created solid partnerships
• Planned, organized and coordinated over 500 workshops pertaining to career development
• Managed contracts extensions for 18 consultants and coaches
• Supervised invoicing and coordinated PMCD budget with Analytics and Operations
• Supervised and monitored the work of consultants and facilitators.

• Coordination of emergency deployments of UNICEF personnel to Ukraine, Hungary, Slovakia, Bulgaria, Belarus, Czech Republic, and Romania for Operations, Human Resources, Finance, Administration & Programme, Supply & Logistics, Education, Communications, Reporting and Planning
• Daily management of deployment requests by conducting and overseeing the related activities (file and record requests, review of ToRs, receiving and screening of candidates, liaison with Country Offices and partner agencies
• Ensured extension requests in line with the mandate of standby arrangements, support Country Offices to prepare justifications and liaise with the deploying partners on extensions
• Managed queries from Country Offices
• Liaised and coordinated with DHR and ROs on emergency surge deployments, specifically updating the Surge Tracking Systems
• Focal point for Terms of Reference (TORs or Job Descriptions)

Main achievements:

• Ensured timely deployments through prompt cooperation with EMOPS, Frontlines, Country Offices and Regional Offices
• Created a standardized TOR (Terms of Reference) matrix with more than 30 profiles and different levels to be used by requesting offices covering a full range of functional areas such as Child Protection, Communication, Coordination, Education, Emergency, Health, HR, Operations, Programme, WASH etc.

• Co-ordinated the recruitment process for the HR unit
• Duties included identifying candidates, coordination of technical tests, scheduling interviews and completion of reports for unit managers
• Maintain a reporting system for effective monitoring and reporting on results against targets
• Member of G5 TA recruitment Panels
• Provided support in defining KPI's and workplan accountabilities for the team
• Provided support to ensure the efficient coordination of the calibration meeting to review staff performance and award performance ratings
• Conducted Background Verification through TMS and Inspira
• Assistant to the Chief of the HR Admin Section
• Organized both internal and external meetings with key partners for effective coordination of workplan implementation
• Took minutes of the meeting and followed up on agreed actions to ensure they were implemented
• Maintained accurate filing and archiving system of all projects and communications and ensured confidentiality was maintained for all communications and sensitive documentation

Main achievements:

• Assisted in the recruitment of 5 batches of NOB/C posts, more than 15 batches of G5, G4, P3, P4
• Prepared reports by collecting and consolidating data from Onboarding, Maintenance, Offboarding, Subject Matter Experts and Quality Assurance, and ensured circulation
• Consolidated data on 2019 and 2020 Performance-Calibrations, prepared Excel sheets with charts and tables to provide comparative analysis within the Section for the last 3 years
• Prepared a tracking sheet for the leave management for workforce planning
• Participated in daily/weekly calls and meetings and produced and disseminated over 400 minutes and summary notes with action points to be followed-up
• Welcomed newcomers and colleagues on mission to the GSSC, requested workstations, accesses to systems and assisted them to settle in
• Led the organization of the retreat of the HR Admin Section (more than 100 staff).

• Responsible for all HR administration inclusive of reassignments, entitlements & Benefits, and separations for all internationally recruited staff for various locations including Chad, Ivory Coast, Mali, Ukraine, Russian Federation, Azerbaijan, Armenia, Belarus and Georgia
• Provided advice and guidance to staff on their eligibility for benefits and entitlements in line with their respective condition of employment
• Provided administrative support in the effective management of all HR contracts and entitlements
• Conducted audit for local staff for all entitlements and records in the system (MSRP)
• Member of the Macro Revision Working Group with the aim of constantly updating existing working files, SOPs and guidelines in accordance with the new UN UNHCR regulations and policies
• Promoted equity, transparency and consistency in the implementation of all HR policies procedures and guidelines

Main achievements:

• Acquired a sound knowledge of UN/UNHCR processes and policies pertaining to the Onboarding, Maintenance and Offboarding of international and national staff members
• Reviewed communications templates and memoranda for international staff members as part of the Macro Working Group to be used by the HR Personnel Section in all their interactions with UNHCR staff members globally
• Managed a high number of Fast-Track requests of Appointment and Reassignment.

• Managed the IBM Global Financing portfolio for the Italian market
• Responsible for conducting budget and financial reporting for the Italian market and effective contract management and negotiation with internal and external partners
• Conducted review and delivered improvements in the contract for IT products and services
• Provided operational and administrative support inclusive of business controls and audit reviews
• Processed all IBM and business partners invoicing and dealt with client calls and anti-fraud calls escalating to the relevant authority

Main achievements:

• Managed contracts and IMB invoicing to business partners and clients for the Italian market for thousands of Euros.

• Attended the European Parliaments Plenary Sessions and the works of the Committees on Foreign Affairs, Economic and Monetary Affairs, Civil Liberties, Justice and Home Affairs and circulated minutes of the meeting to all internal parties
• Supported the preparation of the Joint Committee Meeting with National Parliaments on 'Future Priorities in the field of Civil Liberties, Justice and Home Affairs'
• Supported the preparation and delivery of the COSAC meeting with particular focus on the 'Youth Guarantee Scheme' (drafted briefing notes and translated documents into English and Italian)
• Proof-read legal documents and presentations and prepared ad hoc reports on matters of interest to the Unit

Main achievements:

• Prepared an analysis about the implementation of the 'Youth Guarantee Scheme' in Italy
• Supported in the preparation of the Conference of Parliamentary Committees for Union Affairs
• Supported in the preparation of the Joint Committee Meeting with National Parliaments on the 'Future Priorities in the field of Civil Liberties, Justice and Home Affairs'
• Acquired a sound knowledge of methods of cooperation between the European Parliament and the national Parliaments.

• Provided support to the tender process for Proposals in the frame of the 2014-2020 EU Funding Opportunities
• Duties included providing guidance to prospective application on the application procedure
• Managed database of all submitted proposals
• Published new contents related to EU Funds and Affairs on the 'my-Europa' platform to inform all interested applicants on forthcoming tenders

Main achievements:

• Supported all activities related to project development through consortium and partnership building, organization of thematic workshops and identification of potential EU Stakeholders.

• Provided technical assistance to Italian entrepreneurs and supported the promotion of Italian products in Uganda
• Attended institutional events on behalf of the Embassy and participated in several conferences held by the International Monetary Fund and the World Bank
• Conducted research on Uganda's economy, drafted official documents and reports, updated the website of the Embassy and developed a guide for Italian investors in Uganda

Main achievements:

• Created and published a brochure for Italian investors with all information to start and conduct business in Uganda
• Built solid partnerships within the Italian community.

• Supported the general management of a Catholic mission and ensured its supplies
• Participated in drafting and planning of activities concerning micro-finance and educational programs

Major accomplishments: Acquired a completely new way of looking at the world.