Andrea Spurgeon

Sr. Administrative Associate

Kone Elevator

Peoria, IL

03.2022 - Current

Created spreadsheets and databases to track workflow processes.
Performed general clerical duties such as photocopying, faxing, scanning documents, ordering office supplies.
Developed and maintained filing systems to ensure efficient retrieval of information.
Ensured that all documents were properly filed away in their respective folders or locations.
Communicated effectively with colleagues at all levels within the organization via email or phone conversations.
Performed data entry, filing, and other clerical duties as needed.
Coordinated both internal and external mailings, sorted and distributed incoming mail, and managed the preparation of outgoing mail.
Assisted in the preparation of presentations and other documents using Microsoft Office Suite tools.
Answered phones and directed calls to appropriate personnel or departments.
Inputted data into various software programs to generate reports used by management for decision making purposes.
Prepared and edited correspondence, reports, and presentations with attention to detail.
Monitored and responded to voicemail and email inquiries in a timely manner.
Provided customer service, addressing inquiries and resolving issues promptly.
Handled incoming and outgoing correspondence, including email, mail, and package deliveries.
Utilized office software, including word processing, spreadsheets, and databases, to complete tasks.
Facilitated communication between departments to support project completion and workflow efficiency.
Coordinated catering services for various functions, including sales trainings and department meetings.