Andrea Stansell
Office Manager / Data Entry Specialist
Hayti,MO
Summary
My objective is to obtain a job that I could grow within the company. I feel I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
22
22
years of professional experience
Work History
Night Shift Leader and Class 2 Welder
American Railcar Industries
Kennett, MO
04.2018 - 07.2023
- Mig welded small parts, arch gouging, down hill welding, frame bottoms
- Fabricated and joined required parts to finalize work
- Completed welds, fixed structural issues, and installed new components
- Prevented wasted time and materials with careful planning and meticulous interpretation of blueprints and job orders
- Checked welds against weld size and appearance specifications, keeping quality consistent
- Supported fast-paced production work with high-quality welds on products
- Transported or loaded heavy workpieces, lifting up to 80 pounds alone with correct safety procedures
- Prepared materials for welds, smoothing surfaces to increase durability and quality
- Removed excess weld and slag with hand scrapers and power chippers
- Obtained snug fit by shaping metal properly and grinding surfaces to match
- Soldered joints with expert use of irons and gas torches
- Examined each piece carefully, including measuring final results to check tolerances.
- Collaborated with team members to improve performance and implement training updates.
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Data Entry Specialist /Front Office Operations Manager
Shaffer's Substation
Ellsinore, MO
11.2006 - 01.2018
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Supported document reviews and auditing by locating and providing required data, reporting on input procedures and other relevant circumstances as necessary.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
- Input new data to test customer and account system changes and upgrades.
- Revised standard operating procedures to reflect current practices.
- Determined appropriate databases for completed documents and transferred files electronically.
- Kept detailed notes during meetings and relayed information to co-workers through email.
- Completed accurate and efficient data entry and database updates to support business operations.
- Managed office budget to handle inventory, postage and vendor services.
- Proposed or approved modifications to project plans.
- Managed, scheduled and coordinated office functions and activities for employees.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Reviewed files and records to obtain information and respond to requests.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Developed and implemented office policies and procedures.
- Maintained filing system for records, correspondence and other documents.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Processed payroll accurately ensuring all employees were paid on time.
- Produced thorough, accurate and timely reports of project activities.
Sales Associate, Cutomer Service Rep
Walmart
Caruthersville, MO
07.2004 - 11.2006
- Checked out customers, stocked shelves, cleaned area
- Helped customers navigate store, complete sales, and process returns
- Resolved customer concerns using strong communication and conflict management skills
- Created great customer experiences with personalized sales support
- Processed payments quickly and and made accurate change to keep customer flow moving
- Demonstrated selling experience in fast-paced, service-oriented retail setting
- Assisted customers with sales and service needs
- Assisted with receiving, pricing and merchandising
- Maintained calm demeanor and managed issues professionally and according to company standards
- Managed multiple tasks simultaneously while meeting deadlines
- Rotated stock using clearance markdowns and special sales promotions.
Drive-Thru Cashier
Arby's
Hayti, MO
06.2001 - 09.2004
- Cashier, Cleaned area
- Verified items from kitchen against customers' orders before handing out bags
- Packaged food in bags for easy carrying and added napkins to complete orders
- Moved cars through efficiently with expert knowledge of menus and POS system operation
- Backed up front counter staff by helping with walk-in customers and take-out orders
- Helped kitchen staff with cleaning and restocking needs during slow periods
- Gave each customer friendly service and personalized assistance with menu choices
- Kept cash drawer accurate with careful handling of cash, card, and mobile payments
- Met time targets consistently by quickly taking orders, processing payments, and passing orders
- Maintained customer satisfaction by meeting drive-thru needs and resolving conflicts
- Offered patient help to customers with hearing issues and difficulty navigating menus
- Replenished condiments, napkins, and straws behind counters and in dining areas
- Kept customers happy by quickly processing payments and bagging purchases.
Education
School Equivalency Diploma - All Major Classes
Three Rivers Community College
Poplar Bluff, MO05.2016
Skills
- Supervisory Experience
- Scheduling and Calendar Management
- Program Development
- 10-Key
- Spreadsheet Management
- Report Drafting
- Data Input
- Data Reporting
- Word Processing
- Data Auditing
- Sales
- KPI Tracking
- Microsoft Office Expertise
- Microsoft Office Proficiency
- Excel Expertise
- Spreadsheet Creation
Additional Information
I'm currently taking online classes for Business Management.
Affiliations
- Playing Volleyball on the women's team!
- Going to church.
- Spending Sunday's with my family!
References
References available upon request.
Timeline
Night Shift Leader and Class 2 Welder
American Railcar Industries
04.2018 - 07.2023
Data Entry Specialist /Front Office Operations Manager
Shaffer's Substation
11.2006 - 01.2018
Sales Associate, Cutomer Service Rep
Walmart
07.2004 - 11.2006
Drive-Thru Cashier
Arby's
06.2001 - 09.2004
School Equivalency Diploma - All Major Classes
Three Rivers Community College
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