Overview
Work History
Education
Timeline
Generic

Andrea Starr

Tarpon Springs,FL

Overview

2015
2015
years of professional experience

Work History

Owner

Honey Creme Donuts
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.

Cycle Instructor

YMCA Of Greater Indianapolis
  • Provided exceptional customer service to clients before and after classes, addressing questions or concerns about the cycle program.
  • Mentored new instructors, sharing best practices and providing support to ensure their success in the cycle program.
  • Maximized client engagement with entertaining playlists that catered to diverse tastes and encouraged peak performance.
  • Fostered a positive and inclusive atmosphere among participants, encouraging camaraderie and mutual support during classes.
  • Boosted class participation by promoting cycle program through social media, flyers, and gym events.
  • Ensured a safe workout environment by regularly inspecting equipment, promptly addressing any maintenance issues, and enforcing safety guidelines during classes.
  • Organized special events such as themed rides or charity fundraisers to engage the community while promoting fitness awareness.
  • Improved class attendance by creating an engaging and dynamic learning environment for cycling students.
  • Developed tailored workout plans for individual students, resulting in improved fitness levels and cycling proficiency.
  • Collaborated with fellow instructors to develop new class formats, keeping the cycling program fresh and innovative.

Manager of Operations

Body Works Day Spa
01.2000 - 01.2015
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
  • Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.

Education

Yes - Medical

Kentucky TECH
Louisville, KY
08.1998

HS -

Holy Cross High School
Louisville, KY
05.2035

Associate Of Applied Business -

JCTC
Louisville, KY
08.2000

Timeline

Manager of Operations

Body Works Day Spa
01.2000 - 01.2015

Owner

Honey Creme Donuts

Cycle Instructor

YMCA Of Greater Indianapolis

Yes - Medical

Kentucky TECH

HS -

Holy Cross High School

Associate Of Applied Business -

JCTC
Andrea Starr