Andrea Steen
Murfreesboro,TN
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Conscientious Healthcare professional offering over 6 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Float Pool Certified Clinical Medical Assistant
Vanderbilt Medical Center
02.2018 - Current
- Provide direct patient care and treatment, medical knowledge and hands-on skills to provide safe, effective care on diverse units including family medicine, gynecology, pediatrics, neurology, dermatology, otolaryngology, gastroenterology, oncology etc.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Measured patient pulse oximetry.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
Certified Clinical Medical Assistant
American Family Care, Inc
08.2018 - 02.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared and administered medications to alleviate patient symptoms.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Measured patient pulse oximetry.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Education
Associate of Science - Health Sciences
Motlow State Community College
Smyrna, TN08.2021
Certification - Medical Assisting
EduMed Partners
Goodlettsville, TN08.2018
High School Diploma -
Lavergne High School
La Vergne, TN05.2016
Skills
- Vital Signs Monitoring
- Specimens Collection and Processing
- Patient Assessment
- Needs Assessment
- Examination Preparation
- Patient Scheduling
- Physician Support
- Inventory Management
- Medical Terminology
- Vital Sign Monitoring
- Direct Care
- Needs Assessments
- Venipuncture Expertise
- Specimen Collection
- Anatomy and Physiology Knowledge
- Adaptable and Flexible
- Multitasking Capabilities
- Emergency Response
- EKG Monitoring
- Immunization Administration
- Professionalism and Ethics
- Telephone Etiquette
- Attention to Detail
- Time Management Abilities
- Infection Control Procedures
- CPR Certification
- Medical History Recording
- Patient Education
- Teamwork and Collaboration
- Vital Signs Measurement
- HIPAA Compliance
- Computer Literacy
- Healthcare Software Usage
- Phlebotomy Techniques
- Medication Administration
- Problem Solving Aptitude
- Medical Procedure Assistance
- Patient Intake Process
- Diagnostic Testing Assistance
- Electronic Health Records Management
- Patient-Focused Care
- Patient Flow Management
- Phlebotomy
- Medical Office Administration
- Data Entry
- Procedure Assistance
- Electronic Medical Records
- Patient Assessments
- OB/GYN Procedures
- EMR / EHR
- Companionship and Emotional Support
- Compassionate
- Complex Problem-Solving
- Simple Dressings
- Electronic Health Records
- Fluent in Spanish
- Trustworthy Companion
Certification
- CCMA - Certified Clinical Medical Assistant, National Healthcareer Association (NHA)
- BLS provider certification, American Heart Association (AHA)
Timeline
Certified Clinical Medical Assistant
American Family Care, Inc
08.2018 - 02.2019
Float Pool Certified Clinical Medical Assistant
Vanderbilt Medical Center
02.2018 - Current
Associate of Science - Health Sciences
Motlow State Community College
Certification - Medical Assisting
EduMed Partners
High School Diploma -
Lavergne High School
- CCMA - Certified Clinical Medical Assistant, National Healthcareer Association (NHA)
- BLS provider certification, American Heart Association (AHA)
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