Andrea Stevens
Alamogordo,NM
Summary
Organized and dependable individual with eleven years of hands-on experience in Healthcare Facilities Management. Proven track record of successfully managing multiple projects and developing innovative solutions. Proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
Work History
FM Data Sustainment Specialist
Dawson-49th Medical Group
09.2014 - Current
- Create and maintain DMLSS-FM database for inventories of 7 Facilities and 17 structures valued at $78,000,000, including 556 rooms and 3,914 pieces of Real Property Installed Equipment (RPIE).
- Analyze data to identify root causes of problems and recommend corrective actions.
- Generate standard and custom reports.
- Create various Excel documents to assist with pulling metrics data and presenting information to stakeholders.
- Verify accuracy of space planning data entered into system and physically validate space to track errors.
- Coordinate with MEPRS Program manager and Housekeeping Manager to assign and track MEPRS Coding and HEC cleaning requirements.
- Create expense centers and maintain budget for up to 27 accounts for maintenance funding. Maintain historical cost and maintenance history data in DMLSS funding module.
- Manage preventative maintenance (PM) program by creating schedule and maintenance procedure records, using Real Property System Standards (RPSS) for all RPIE items.
- Ensure maintenance tasks and schedules meet Joint Commission requirements.
- Sort and distribute an average of 280 PM work requests monthly. Submit and track work requests for unscheduled maintenance and repair, averaging 30 work requests monthly. Identify trends by reviewing work request and provide any findings to facility manager and maintenance manager.
- Record all applicable future maintenance, repair, renovation, modernization and expansion needs over $10,000 in DMLSS requirements module. On approval, generate, fund and track progress of requirement and project packages.
- Assist MTF staff with space planning. Attend Space Utilization Board (SUB)committee meetings. Prepare and submit reports, Computer Aided Design (CAD) drawings and other data in support of space management/allocation requests.
- Record and transcribe meeting minutes for Environment of Care Committee and Space Utilization Board meetings.
- Ensure Computer Aided Design (CAD) drawings are correct and properly stored and are accessible. Print and provide as needed.
- Update the Joint Medical Asset Repository (JMAR) to ensure it contains accurate data for the MTF.
- Create and maintain contact information for all organizations and personnel who support the medical facility such as staff, contractors, vendors, DHA agencies, etc.
- Provide support for Facilities Management office operations.
- In Processing for onboarding MTF staff, providing staff door keys and programming badge access.
- Audit badge access for secure locations to ensure there are no unauthorized users.
- Investigate and provide CCTV footage upon request.
- Provide administrative support to maintenance manager and maintenance technicians.
- QA work requests, requirement and project submittals.
- Provide excellent customer service to MTF team members as well as offsite vendors and partners
- Cultivate positive relationships with DHA team members and leadership across all military installations.
Central Scheduling Manager
Chenega-49th Medical Group
01.2009 - 09.2014
- Manage, develop and train staff, establish and monitor goals, conduct performance reviews for staff.
- Manage daily staff scheduling.
- Identify patient scheduling issues, working with providers and nurses to reach solutions.
- Develop strong working relationships with both clinical and administrative team within MTF as well as offsite partners and treatment facilities through effective communication.
- Provide administrative assistance to clinical staff, coordinating and scheduling referrals.
- Research and gather information to assess and resolve reported patient concerns.
Education
High School Diploma -
New Mexico State University-Alamogordo
Alamogordo, NMSkills
- Team collaboration and Team building
- Task management
- Work prioritization
- Customer Service and Relations
- Verbal and written communication
- Meticulous attention to detail
- Multitasking and organization
- Database Management
- Document Processing
- Quality Assurance
- Problem solving
- Independent worker
- Proficient in Microsoft Excel, Powerpoint, Adobe, DMLSS, BCS, LogiCole, Joint Medical Asset Repository (JMAR) FROID
Languages
Spanish
Professional Working
Timeline
FM Data Sustainment Specialist
Dawson-49th Medical Group
09.2014 - Current
Central Scheduling Manager
Chenega-49th Medical Group
01.2009 - 09.2014
High School Diploma -
New Mexico State University-Alamogordo
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