Andrea Stilson
White Cloud,MI
Summary
Creative worker with several years of hands-on experience supervising children in safe, educational learning environment. Communicative and punctual individual versed in organizing fun activities, preparing nutritious meals and developing routines and schedules. Compassionate team player commended for excellent patience and strong sense of responsibility.
Overview
10
10
years of professional experience
Work History
Housekeeper
Skye Zimmer
Newaygo, MI
04.2019 - Current
- Disinfected telephones, light switches and other frequently touched objects.
- Emptied trash receptacles throughout the property.
- Reported any maintenance issues or damage to supervisors immediately.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Scrubbed kitchen appliances, countertops and fixtures.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Organized closets with hangers for guests' clothing items.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Followed safety procedures when handling hazardous materials.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
Daycare Assistant
Skye Zimmer
Newaygo, MI
04.2019 - 12.2022
- Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
- Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
- Motivated children to participate in various tasks encouraging them to be independent thinkers while having fun at the same time.
- Participated in team meetings to discuss progress of each child's learning objectives.
- Followed all state regulations pertaining to childcare facilities including sanitizing materials after use by multiple children.
- Assisted teachers during transitions between activities ensuring smooth transitions without disruption or confusion.
- Administered basic first aid when necessary while notifying parents or guardians immediately.
- Kept accurate records of attendance, meals served, nap times and other important information related to childcare.
- Established routines that provided consistency for young learners resulting in better behavior management skills.
- Provided supervision and care to young children ranging from infants to pre-school age.
- Attended workshops related to early childhood education topics such as language development or nutrition.
- Worked collaboratively with other staff members to ensure a safe environment for all students.
- Communicated effectively with families on a regular basis regarding any changes in behavior or health issues.
- Assessed individual needs of children regarding emotional stability, physical health and mental capacities.
- Supported teachers in planning lessons that were developmentally appropriate for each age group.
- Encouraged socialization among peers by facilitating interactions between kids during outdoor playtime.
- Developed positive relationships with parents through communication about their child's daily activities.
- Created stimulating learning opportunities through hands-on experience with educational toys and materials.
- Ensured safety of the children by monitoring their play areas and activities throughout the day.
- Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
- Managed crafts and other hands-on activities to engage kids and promote development.
- Monitored children during nap time, ensuring a quiet and restful environment.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Secured indoor and outdoor premises to protect children.
- Maintained clean and organized classroom and play areas to ensure a healthy environment.
- Developed and enforced positive strategies to encourage good behavior.
- Observed behavioral issues to alert parents or guardians.
- Communicated with parents about daily activities and any concerning behaviors.
- Read stories and led educational games to stimulate interest in learning.
- Assisted in planning and preparing materials for art, science, and music activities.
Wait Staff Member
Shamrock Pub & Grill
White Cloud, MI
04.2018 - 08.2018
- Greeted customers and provided menus.
- Maintained knowledge of restaurant policies regarding guest services and satisfaction.
- Followed safety protocols when handling hot plates or sharp objects.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Performed opening and closing side duties including cleaning tables, chairs and floors.
- Assisted in stocking inventory, setting up workstations, preparing mise en place, and breaking down stations at end of shifts.
- Completed assigned tasks within designated timeframes.
- Verified that all dishes served met quality expectations.
- Answered questions about menu selections and made recommendations when requested.
- Prepared tables by setting up linens, silverware and glassware.
- Processed payments accurately using cash registers or point-of-sale systems.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
Wait Staff Member
Coppertop Pub
Stanwood, MI
03.2014 - 01.2018
- Answered questions about menu selections and made recommendations when requested.
- Prepared tables by setting up linens, silverware and glassware.
- Demonstrated knowledge of menu items including ingredients and preparation methods for each dish offered on menu.
- Processed payments accurately using cash registers or point-of-sale systems.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Ensured that all orders were taken correctly and in a timely manner.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Replenished condiments, utensils, napkins, straws as necessary throughout shift.
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Cleared dishes between courses and after guests finished dining.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
- Took beverage orders from patrons and served drinks promptly.
- Followed all safety procedures when handling hot plates or sharp objects.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Greeted and welcomed customers, providing them with menus.
- Complied with health department regulations regarding sanitation standards when handling food items.
- Implemented sanitary food handling, holding and service protocols.
Education
High School Diploma -
Newaygo High School
Newaygo, MI05-2010
Skills
- Activity Planning
- Nutrition planning
- Classroom Organization
- Cleaning and sanitizing
- Classroom Instruction
- Lesson Planning
- Health and safety compliance
- Organizational Skills
- Multitasking
References
- Skye Zimmer (231-519-0450)
- Thomas Plouff (231-580-5241)
- Keisha Vanboxel (231-245-9046)
- September Maike (231-250-8038)
Timeline
Housekeeper
Skye Zimmer
04.2019 - Current
Daycare Assistant
Skye Zimmer
04.2019 - 12.2022
Wait Staff Member
Shamrock Pub & Grill
04.2018 - 08.2018
Wait Staff Member
Coppertop Pub
03.2014 - 01.2018
High School Diploma -
Newaygo High School