Summary
Work History
Education
Skills
Timeline
Generic

Andrea Studnitzer

Tampa,Florida

Summary

Personable Volunteer and Community Outreach Manager with proven track record of success managing and leading programs and people. Skilled in onboarding, retention, public speaking, training, budgeting and program evaluation. Strong collaborator and committed to leading and inspiring teams to achieve shared goals.

Work History

Manager of Volunteers and Community Engagement

AccentCare Hospice & Palliative Care
11.2021 - Current
  • Oversaw volunteer development through in-depth trainings, workshops, seminars and other learning opportunities.
  • Recruited, interviewed, onboarded and hired a volunteer team offering exceptional talent and brought great skills to team.
  • Developed monthly schedules and assignments for volunteer staff.
  • Worked with the community alliances to ensure name and brand recognition within the communities we serve.
  • Employee Council Liaison - the link between staff and management. Recruited a new team so that staff has a resource

Patient Experience Manager/Manager of Volunteer Engagement

Bon Secours Charity Health System
11.2003 - 11.2021
  • Recruited, hired and trained all volunteer staff, providing direct supervision, ongoing development and continuing education to volunteers.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA.
  • Communicated with patients, ensuring that medical information was kept private.
  • Direct day-to-day administrative and operational functions for a volunteer staff of over 200 - providing guidance and leadership to ensure proper volunteer staffing in all departments.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff. Was a train the trainer for "AIDET"

Kitchen, Bath, Flooring Expediter

Home Depot, Inc.
10.1997 - 08.2003

* Worked directly with designers, factories and installers to ensure that each customer had a smooth experience start to finish

* Employee Wellness and Engagement: fund raised, staffed and built a playground were disabled and able bodied children could all play together - the first of it's kind in New York State - called "Sally's Dream" in Campbell Hall, NY

* Had a team at the ready to fund raise, feed, procure supplies and assist in NYC at 9/11 - most difficult thing I've ever done.

Catering Sales Manager

Marriott Corporation
09.1985 - 04.1993
  • Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
  • Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests.
  • Participated in planning meetings, site visits and vendor evaluations to enhance quality of client services.
  • Performed service and menu upgrades and upselling activities to meet predetermined revenue objectives.

Education

BBA - Marketing

Pace University
White Plains, NY

Associate of Applied Science - Marketing

Westchester Community College
Valhalla, NY

Associate of Applied Science - Hospitality Administration And Management

Johnson And Wales University
Providence, RI

Skills

  • Community Engagement
  • Recruitment/Retention
  • Public Speaking
  • Community Organization
  • Outreach Management
  • Recruiting Events/Event Coordination
  • Volunteer Evaluations
  • Performance Plans
  • Special Event Projects
  • Team Development
  • Recruitment Strategies
  • Performance Improvement
  • Volunteer Management

Timeline

Manager of Volunteers and Community Engagement

AccentCare Hospice & Palliative Care
11.2021 - Current

Patient Experience Manager/Manager of Volunteer Engagement

Bon Secours Charity Health System
11.2003 - 11.2021

Kitchen, Bath, Flooring Expediter

Home Depot, Inc.
10.1997 - 08.2003

Catering Sales Manager

Marriott Corporation
09.1985 - 04.1993

BBA - Marketing

Pace University

Associate of Applied Science - Marketing

Westchester Community College

Associate of Applied Science - Hospitality Administration And Management

Johnson And Wales University
Andrea Studnitzer