Andrea Suares Guadagno
Kissimmee,FL
Summary
Dynamic professional with a proven track record in customer acquisition and relationship building. Expert in leveraging interpersonal skills and analytical thinking to exceed targets. Bringing strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
7
7
years of professional experience
Work History
Assistant Community Director
Cambridge Management Services
05.2024 - Current
- Managed administrative functions like month-end close and contract preparation.
- Conducted property checks and addressed violations with residents.
- Collected rent and utilities for 312-unit property.
- Processed and submitted invoices to corporate.
- Maintained open communication with tenants to proactively handle questions and complaints.
- Helped to establish community norms and ground rules for open communication and responsible conduct.
- Provided leadership, guidance and support to staff members.
Leasing and Marketing Manager
ContraVest Management
02.2022 - 04.2024
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Coordinated appointments to show marketed properties.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Created easy budget friendly resident events.
- Develop video content on Facebook, Instagram, Youtube and TikTok.
Leasing Consultant
Cambridge Management Services
11.2019 - 12.2021
- Verified tenant incomes and other information before accepting lease applications.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Distributed and followed up on tenant renewal notices.
- Responded to requests and scheduled appointments for property showings.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Greeted clients, showed apartments, and prepared leases.
Automotive Sales Consultant
Mercedes-Benz of South Orlando
05.2017 - 09.2019
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Responded to customer enquiries via telephone and email.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Skills
- Customer Acquisition
- Event Planning
- Interpersonal Skills
- Task Prioritization
- Adaptability and Flexibility
- Analytical Thinking
- Relationship Building
- Problem-Solving
- Attention to Detail
- Time Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Community Director
Cambridge Management Services
05.2024 - Current
Leasing and Marketing Manager
ContraVest Management
02.2022 - 04.2024
Leasing Consultant
Cambridge Management Services
11.2019 - 12.2021
Automotive Sales Consultant
Mercedes-Benz of South Orlando
05.2017 - 09.2019
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