Creative Business Owner offering 10 years of extensive experience in Holistic Health and Customer Service. Top-tier skills in business and operations management. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities.
Overview
24
24
years of professional experience
Work History
Holistic Healing Practitioner, Business Owner
Self Employed
Reno, United States
01.2011 - Current
Put together realistic budgets based upon costs and fees for successfully operating business.
Passionate about helping clients achieve personal and professional health and wellness goals.
Consulted with clients to assess needs and propose optimal solutions.
Employed prompt decision-making and in-depth research to resolve issues.
Provided outstanding coaching to clients.
Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
Devised processes to boost long-term business success and increase profit levels.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Created and monitored promotional approaches to increase sales and profit levels.
Used print strategies such as newspaper ads and marketing brochures to bring in and capture new customer business.
Capitalized on social media platforms to increase market awareness.
Conducted target market research to scope out industry competition and identify advantageous trends.
Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Owner and Operator
Midtown Farm
Reno, NV
01.2014 - 05.2019
Planning finances and production for greatest farm progress.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Managed day-to-day business operations.
Store Manager
Great Basin Community Food Co-op
01.2017 - 01.2018
Reviewed and monitored scheduling.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Analyzed and interpreted store trends to facilitate planning.
Managed inventory control, cash control and store opening and closing procedures.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Rotated merchandise and displays to feature new products and promotions.
Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
Coached sales associates on product knowledge by using wide variety of training tools.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Protected store from loss or theft by setting and enforcing clear security policies.
Supervised guests at front counter, answering questions regarding products.
Completed point of sale opening and closing procedures.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Founder, Artistic Director and Project Manager
Evoke Modern Dance Company
Reno, NV
01.2015 - 01.2016
Developing and teaching movement curriculum and choreography.
Scheduling
Accountability
Designing program budgets
Fundraising
Community outreach
Website design and upkeep
Marketing
Public speaking
Reined in project costs while meeting key milestones.
Developed and initiated projects, managed costs, and monitored performance.
Fostered relationships with vendors to promote positive working relationships.
Oversaw high profile projects for by planning, designing, and scheduling phases.
Front Desk Manager
Caughlin Club
Reno, NV
01.2007 - 01.2009
Train, supervise, and support office staff
Schedule shifts
Greet patrons and give tours upon request
Complete membership applications
Ensure timely and accurate customer service
Handle complaints and specific customers requests
Troubleshoot emergencies
Monitor stock and order office supplies
Ensure proper mail distribution
Prepare and monitor office budget
Keep updated records of office expenses and costs
Ensure company’s policies and security requirements are met
Special Education Aide
Washoe County School District
Reno, NV
01.2004 - 01.2007
Supported integration of student with special needs into general education classroom
Modified and adapted curricula for student
Attended IEP meetings for student
Assisted with modification of behavior plans and progress reports for student
Implemented curricula and behavior reinforcement system for use in an integrate setting
Effective data recording
Assisted in a strategies classroom with severe behavioral students-mostly non-verbal
Collaborated with general education teacher to modify activities
Maintained communication with student’s case manager frequently
Compiled student’s sample work to report progress periodically
Supported student during Extended School Year (ESY) in Developmental Kindergarten (DK) sessions
Developed and implemented curricula
Assisted teacher with modification of curricula and implementation of students with varying degrees of behavioral and developmental disabilities
Assisted lead teacher in maintaining records on each child’s progress and development
Assisted teacher with the full implementation of school’s performance standards, policies and procedures and guidelines in day-to-day operations (6 weeks - 5 years of age) including developmentally appropriate practices for an infant/toddler program
Participated in staff meetings, center activities, and staff development - Assist teacher in reviewing each child’s progress and developing activi- ties to promote each child’s growth and development
Maintaining a well-organized, safe, clean and attractive classroom environment for optimal growth and development of children
Assist teacher in planning and implementing the daily program of ac- tivities based on common principles of child development and in ac- cordance with the curriculum (developmentally appropriate)
Observe each child daily to assess skills, interests, and needs and use this information to facilitate learning and growth
Develop a positive relationship with each child’s family and share in- formation daily on the child’s day at the program
Conduct an inclusive setting for children of all abilities
Ensure each child feels cared for, heard, safe and secure
Education
Bachelor of Science - Speech Pathology and Audiology, Developmental Disabilities
University of Nevada - Reno
Reno, NV
2010
Skills
Outstanding written and verbal communication skills
High level of empathy and passion for mental health field
Ability to manage multiple tasks and stay organized
Strong self-directed work style and strategic thinker
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.