Andrea Swoopes
Huntsville,Alabama
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of post-secondary education
17
17
years of professional experience
Work History
Customer Service Fashion Apparel
WALMART, Walmart
Owens Cross Roads
11.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Private Caregiver
Private Caregiver
Decatur, Alabama
08.2016 - 10.2021
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
Customer Service Clerk
Publix Grocery Store
Decatur
02.2010 - 03.2021
- Assisted customers with inquiries and product selections.
- Processed customer transactions accurately at checkout.
- Maintained cleanliness and organization of store displays.
- Handled returns and exchanges according to store policy.
- Provided exceptional service in a fast-paced environment.
- Performed cashier duties including processing credit card payments and issuing receipts.
- Answered incoming calls from customers regarding product information, order status, returns, and other related inquiries.
- Coordinated smooth front office operations to effectively serve more than [Number] clients each day.
Education
Esthetician Technician - Esthetician
Mane Strokes Academy
12.2025 - 08.2026
Pharmacy Technician - Pharmacy Tech
Calhoun Community College
Tanner, AL 08.2021 - 12.2021
Decatur High School
Decatur, ALSkills
- Customer service
- Retail management
- Team collaboration
- Product knowledge
- Time management
- Effective communication
- Quality assurance
- Friendly, positive attitude
- Multitasking Abilities
- Attention to detail
- Client documentation
- First aid and safety
- Nutrition management
- Compassionate caregiving
- Empathy display
- Medication administration
- Housekeeping duties
- Meal preparation
- Patient care
- Emotional support
- Transportation services
- Personal hygiene assistance
- Medical equipment operation
- Errand running
Timeline
Esthetician Technician - Esthetician
Mane Strokes Academy
12.2025 - 08.2026
Customer Service Fashion Apparel
WALMART, Walmart
11.2023 - Current
Pharmacy Technician - Pharmacy Tech
Calhoun Community College
08.2021 - 12.2021
Private Caregiver
Private Caregiver
08.2016 - 10.2021
Customer Service Clerk
Publix Grocery Store
02.2010 - 03.2021
Decatur High School