Professional shipping specialist with extensive background in managing shipping operations, ensuring timely and accurate delivery of goods. Skilled in coordinating teams, optimizing workflows, and maintaining high standards of efficiency and safety. Known for effective communication, adaptability, and fostering collaborative work environment to drive exceptional results. Proficient in inventory management systems, regulatory compliance, and problem-solving under dynamic conditions.
Overview
19
19
years of professional experience
Work History
Shipping Supervisor
Earle M. Jorgensen Company
09.2020 - 10.2024
Supervised shipping team of 5 in office employees and 43 Union drivers.
Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
Inspected loading operations for improvements in efficiency and safety.
Conducted regular performance reviews for team members, identifying areas for growth and providing constructive feedback.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Trained new team members on proper and safe use of tools and equipment.
Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
Improved on-time delivery rates by optimizing transportation routes and scheduling.
Coordinated driver dispatch to accomplish daily delivery requirements.
Resolved shipping discrepancies by coordinating customer and courier communications.
Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
Managed routing, driver supervision and DOT compliance.
Ensured compliance with relevant federal regulations such as DOT requirements or HOS rules by providing guidance on best practices and procedures.
Ensured safety compliance by conducting thorough inspections of well sites and equipment.
Monitored safety practices of new and existing employees.
Completed workplace safety and hazard inspections.
Evaluated new tools or equipment for safety concerns, ensuring proper training and guidelines were in place prior to implementation.
Led safety committee meetings, fostering open communication among team members regarding workplace concerns and improvement opportunities.
Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
Provided all drivers with pertinent safety materials regarding rules and regulations.
Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
Managed a diverse team of drivers, maintenance crews, and administrative staff which contributed to improved collaboration and efficiency in the workplace.
Merchandising Specialist
Earle M. Jorgensen Company
03.2018 - 09.2020
Reduced shrinkage rates by conducting thorough inventory checks and addressing discrepancies promptly.
Assembled quarter and full-size point of purchase promotional displays.
Analyzed sales data to determine optimal product placement and inventory levels, maximizing profitability.
Updated pricing and signage to complete product displays and educate customers.
Maintained product inventory and reordered items.
Tracked and recapped key item performance.
Negotiated prices, discount terms, and transportation arrangements.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Collaborated with sales team to identify and fulfill customer needs.
Placed orders for merchandise consistent with quality, quantity and other specification requirements.
Established relationships with vendors to secure competitive pricing and discounts.
Export Executive
Earle M. Jorgensen Company
03.2018 - 09.2020
Collaborated with sales teams to identify new markets and implement targeted marketing strategies for increased exports.
Managed a team of junior export executives, providing guidance and support to ensure smooth operations.
Implemented new export documentation procedures to speed up processes and reduce errors.
Ensured compliance with all applicable regulations regarding international trade and customs clearance procedures.
Prepared various import, export and supplier forms for customs submittal.
Administered export of steel products for compliance with company and customs export policies.
Prepared and processed import and export documentation according to customs regulations, laws or procedures.
Reviewed and signed documents on behalf of clients in line with power of attorney limitations.
Shipping Clerk
Earle M. Jorgensen Company
03.2006 - 03.2018
Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
Participated in regular safety training sessions, maintaining a secure working environment for all team members.
Maintained accurate computer records of materials weights, bill amounts, and identified variances.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Established strong relationships with carriers, enabling prompt resolution of any logistical challenges that arose during transit.
Enhanced overall productivity by maintaining a well-organized and efficient work area.
Ensured compliance with relevant regulations, including proper documentation for international shipments.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Processed required paperwork to expedite handling of shipped and received goods.
Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Responded to customer requests for products, services, and company information.
Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
Education
Bartlett High School
Bartlett, IL
05-2002
Skills
Shipping procedures
Staff supervision
Production planning
Creating workflows
Safety and compliance
Freight management
Shipping and receiving
Positive attitude
Mentoring and training
Computer skills
Records maintenance
Time and wage tracking
Formal grievance handling
Policy and procedure enforcement
Email and phone communication
Teamwork and collaboration
Attention to detail
Problem-solving abilities
Multitasking Abilities
Excellent communication
Critical thinking
Organizational skills
Timeline
Shipping Supervisor
Earle M. Jorgensen Company
09.2020 - 10.2024
Merchandising Specialist
Earle M. Jorgensen Company
03.2018 - 09.2020
Export Executive
Earle M. Jorgensen Company
03.2018 - 09.2020
Shipping Clerk
Earle M. Jorgensen Company
03.2006 - 03.2018
Bartlett High School
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