Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Andrea Tapiero

Andrea Tapiero

Hamilton,NJ

Summary

Dynamic professional with extensive experience at SupplyHouse LLC, excelling in claims processing and logistics management. Proven ability to enhance customer service and streamline warehouse operations through effective teamwork and analytical thinking. Skilled in data entry and documentation, ensuring accuracy and efficiency in all tasks.

Overview

13
13
years of professional experience

Work History

Returns Associates

SupplyHouse LLC
10.2021 - Current
  • Unloaded, inspected, and stored damaged and returned products.
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
  • Adhered to company safety guidelines to minimize warehouse accidents.
  • Return of “Do not want” items to replenish inventory.
  • Capture, process, analyze and fill out warranty claim forms for defective items following the claim parameters required by each brand.
  • Provide the Accounting Department with the claim closure with the respective Credit supports by filling in the master (Excel Returns & Credits) data such as Sku, qty, PO#, Tracking#, approved claim number and/or credit memo.
  • Shipment of defective items to supplier by UPS or Freight using company approved shipping applications and supplier request.
  • Analyze and resolve (Task Report) supported by continuous communication with the customer service team.

Human Resources Assistant

Almacenes Flamingo
08.2016 - 03.2019
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.

Payroll Assistant

Administradora Hotelera Dann
01.2013 - 07.2016
  • Maintained payroll information by calculating, collecting, and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
  • Processed new hire paperwork and documents.

Education

High School Diploma -

Integrado Soacha
Soacha, Colombia
01-2010

Accounting

SENA
Bogota, Colombia
01-2010

Skills

  • Shipping and receiving
  • Warehouse operations
  • Logistics management
  • Customer service
  • Claims processing
  • Data entry
  • Microsoft office
  • Organizing and prioritizing work
  • Documentation skills
  • Teamwork and collaboration
  • Analytical thinking

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Returns Associates

SupplyHouse LLC
10.2021 - Current

Human Resources Assistant

Almacenes Flamingo
08.2016 - 03.2019

Payroll Assistant

Administradora Hotelera Dann
01.2013 - 07.2016

High School Diploma -

Integrado Soacha

Accounting

SENA

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