ANDREA TARANGO
Austin
Summary
Dedicated hospitality professional with a history of dedication, commitment and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
Tacodeli
03.2016 - 01.2025
- Managed budget implementations, employee reviews, training, schedules, forecasting and inventory.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Managed labor, COGs, and sales to achieve financial goals.
- Assisted in recruiting, hiring and training of team members.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Front Desk Manager
La Quinta Inn & Suites In
09.2013 - 02.2016
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
- Checked guests in out of hotel, made reservations, and processed payments.
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
Server
Baby Acapulco
04.2009 - 08.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
McCallum High School
Austin, TX05-1998
Skills
- Leadership and team building
- Providing outstanding Hospitality
- Team player
- Efficient multi-tasker
- Administrative skills
- Time management
- Inventory control
- Effective leader
Certification
Manager's Food Handlers
TABC
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
General Manager
Tacodeli
03.2016 - 01.2025
Front Desk Manager
La Quinta Inn & Suites In
09.2013 - 02.2016
Server
Baby Acapulco
04.2009 - 08.2013
Manager's Food Handlers
TABC
High School Diploma -
McCallum High School
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