Experienced profession with clinical supervision, ensuring high standards of patient care and staff performance. Utilizes effective communication and leadership skills to manage teams and resolve conflicts. Knowledge of compliance regulations and best practices in clinical settings.
Overview
16
16
years of professional experience
Work History
Clinical Supervisor
Ascension Borgess Womens Health/Family Practice
10.2020 - Current
Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
Responded to crisis situations with calm and professional approach to optimize support.
Supervises the orientation, training, and mentoring of staff
Conducts routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations
Facilitate hiring of qualified Clinical personnel by interview applicants and making recommendations for employment.
Patient Care Associate
Ascension Borgess
06.2018 - 10.2020
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Facilitated smooth transitions between shifts by communicating pertinent patient information during detailed handoff reports.
Maintained clean, safe, and well-organized patient environment.
Enhanced patient satisfaction by providing compassionate and attentive care during daily interactions.
Maintained confidentiality of sensitive information following HIPAA guidelines while discussing cases with healthcare professionals or family members involved in the treatment plan.
Performed patient mobility services by turning, lifting, moving and repositioning patients.
Demonstrated proficiency in various medical equipment usage such as EKG machines, blood glucose monitors, and IV pumps as required for specific patient treatments.
Medical Assistant
Ascension Borgess
11.2008 - 06.2018
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Obtained client medical history, medication information, symptoms, and allergies.
Sanitized, restocked, and organized exam rooms and medical equipment.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Giving patients injections
Education
Associate of Arts - General Studies
Kalamazoo Valley Community College
Kalamazoo, MI
08-2019
Medical Assisting Certificate - Medical Assistant
Olympia Career Training Institute
Kalamazoo, MI
07-2007
Skills
Team supervision
Staff scheduling
Clinical assessment
Staff development
Staff management
Quality assurance
Medical records management
Process improvements
Reporting requirements
Patient care
Clinical skills
Employee performance evaluations
Timeline
Clinical Supervisor
Ascension Borgess Womens Health/Family Practice
10.2020 - Current
Patient Care Associate
Ascension Borgess
06.2018 - 10.2020
Medical Assistant
Ascension Borgess
11.2008 - 06.2018
Associate of Arts - General Studies
Kalamazoo Valley Community College
Medical Assisting Certificate - Medical Assistant
Olympia Career Training Institute
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