Andrea Taylor
Gilbert,USA
Summary
Human Resources professional with 6 years of experience with excellent skills in strategically managing human resources activities, ensuring efficiency and regulatory compliance,.
Skilled at cultivating and nurturing positive relationships with employees and management, facilitating a positive work environment. Possesses strong organizational abilities and serves as an HR champion in administering and advancing HR functions and processes while providing a steadfast commitment to upholding relevant laws and regulations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
Gilbert, AZ
10.2024 - Current
- The position is a part-time role for personal financial matters while I find the right HR opportunity.
HR Continuous Quality Improvement Asst
National Youth Advocate Program
Remote
02.2024 - 08.2024
- Maintained confidentiality and accuracy in HR documentation while meeting CQI protocols.
- Completed comprehensive background screenings on a federal and state scale for positions linked to the Office of Refugee and Resettlement Program.
- Supported monitoring processes for compliance with licensing, accreditation, and certification standards.
- Handled data management processes for adherence during internal audits.
- Managed and audited HR compliance data and documentation as needed.
- Facilitated operational improvements by working directly with management.
- Streamlined maintenance of digital filing systems through the use of Paycom and SharePoint.
- Collaborated with HR leadership in the implementation of updated quality assurance plans, utilization reviews, licensing standards, certification, and contract compliance.
- Maintained a proactive approach to cooperation, enhancing overall work environment morale.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Assisted in the development of new policies and procedures to improve operational efficiency.
Cashier Team Lead
Kroger Frys Stores
Gilbert, AZ
12.2023 - 06.2024
- Part-time position to prepare for my PHR certification
Human Resources Generalist
Banda Group International LLC
Mesa, AZ
10.2022 - 02.2023
- Prepared comprehensive onboarding plans to enhance the employee integration process.
- Boosted efficiency through the implementation of advanced HR onboarding procedures.
- Handled administration of background and drug testing screens.
- Conducted background checks, drug screens, and employee eligibility verifications.
- Served as the liaison between HR and new hires, ensuring effective communication on the ADP onboarding process.
- Established a partnership with a third-party background check and drug screening provider. Trained the HR team on utilizing the new platform.
- Implemented improvements in performance management strategies, focusing on 90-day and 30-day follow-up for new hire enhanced integration.
- Guided managers on performance management processes, and effective feedback.
- Executed and administered annual benefits open enrollment, and facilitated all new hire open enrollments.
- Handled inquiries regarding medical insurance, pension plans, disability, and other assistance programs.
- Organized recognition programs celebrating milestones like birthdays and work anniversaries.
- Organized company gatherings and functions to enhance team morale.
- Kept knowledge of human resources trends, best practices, and new technologies current.
- Maintained precise documentation to meet compliance with regulatory standards and corporate guidelines.
- Displayed exceptional collaboration skills with leadership, field management, Accounts Payable, and IT teams for better communication throughout the organization.
- Processed terminations and unemployment claims. Served as a company representative at unemployment hearings and claims.
- Delivered effective and consistent communications with new hires throughout the interviewing and onboarding hiring processes.
- Achieved a 15% reduction in turnover via streamlined onboarding procedures emphasizing effective engagement.
- Maintained personnel records to establish accuracy and compliance with company regulations.
- Managed human resource tasks by allocating employees into specific cost centers for accurate payroll processing.
- Facilitated discreet investigations into workplace misconduct.
Human Resources Manager
iCoStore
Tempe, AZ
07.2022 - 09.2022
- Developed and executed recruitment strategies to attract top talent for various manufacturing positions.
- I interviewed and managed talent selection for new hires.
- Organized and led staff orientation programs and training to promote collaboration between employees and managers.
- Designed an in-depth onboarding program to ensure seamless employee integration.
- Created a new employee handbook incorporating current federal and state laws.
- Drafted comprehensive benefits census detailing Medical, Dental, Vision, STD/LTD, Life Insurance and 401(k). Reduced overall total premiums by switching carriers by 20%.
- Maintained human resources regulatory compliance with local, state, and federal laws, in addition to established organizational policies.
- Revised and enhanced training procedures by incorporating updated company policies.
- Facilitated efficient data retrieval by maintaining accurate HR documentation.
- Managed employee relations issues professionally, resolving conflicts efficiently, while always maintaining confidentiality.
- Coached line managers on appropriate employee corrective steps for any disciplinary measures.
- Executed thorough internal investigations, addressing employee concerns with professionalism and confidentiality.
- Increased employee satisfaction and engagement by 15% through the creation and execution of targeted recognition programs.
HR Compliance & Audit Specialist
Albertsons Corporate Office
Remote, AZ
04.2022 - 06.2022
- Led the maintenance of accurate HR database records, conducted data integrity audits, and identified opportunities for process improvements.
- Facilitated precise transaction processing for employee lifecycle events, including hiring, rehire, reinstatement, transfers, promotions, demotions, job rate changes, and terminations.
- Served as HRIS Administrator, managing employee information and system functionalities.
- Processed, edited, and corrected transactional system errors, resolving issues for specific contracts and companies.
- Collected, analyzed, and updated electronic employee information to ensure accuracy.
- Ensured adherence to all human resource processes and compliance with federal and state regulations.
- Executed personnel transactions and maintained documentation in line with company policies and legal requirements.
- Managed the timely completion of error-free work while ensuring compliance with local and national regulations, and applicable employment laws.
HR Asst/ Human Resources Generalist
Community Bridges, Inc.
Mesa, AZ
06.2021 - 04.2022
- Managed and executed new hire onboarding processes, including the preparation of offer letters,
- Managed the administration of background and drug testing requirements for new hires.
- Executed new hire orientations and conducted benefit meetings for new employees.
- Streamlined recruitment workflows by overseeing resume screening, interviews, and final selection stages.
- Leveraged ATS spreadsheets, the HRIS platform (Ceridian Dayforce), and Indeed.com to manage candidate applications and job postings.
- Provided staff employee assessments with management to assist in filling positions, temporary or permanent.
- Created and updated job descriptions on the career website and job boards.
- Reviewed job requisitions for accuracy on platforms such as Indeed, LinkedIn, and HRIS.
- Prepared and managed employee files, ensuring accuracy, confidentiality, and proper record-keeping.
- I participated in termination meetings with management.
- Processed employee separation notices and related separation documentation.
- Executed exit interviews to identify reasons for voluntary separations.
- Advised management on effective solutions for resolving workplace concerns.
- Developed and administered compensation analysis worksheets for new hires, transfers, and promotions, ensuring competitive and equitable pay practices.
- Processed employee headcount spreadsheets, turnover reports, and requisition reports.
- Managed and supported a general HR inbox for employee questions, grievances, and concerns.
- Direct concerns, grievances, and issues accordingly, including employee inquiries regarding benefits and other HR topics.
- Updated the Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system employee changes.
- Provided support to employees and management for performance evaluations, ensuring timely completion, and proper documentation.
- Aided staff with employee performance review paperwork and documentation.
- Supported managers in addressing employee relations issues and guiding conflict resolution techniques.
- Provided administrative support to the HR department, including document preparation and calendar management.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
HR Client Implementation Analyst
Manpower Group
Chandler, AZ
01.2020 - 11.2020
- Provided analytical support and guidance for client implementations, including onboarding new hires and managing service order changes for existing accounts and consultants
- Acted as a liaison between field/sales partners, accounts receivable, timekeeping, and onboarding teams to ensure smooth operations
- Supported discovery sessions to understand client needs, fund structures, current processes, and job scope
- Facilitated and structured client meetings during implementation phases
- Procured internal approvals for new transactions and managed the client approval process
- Prepared and submitted HR-related reports and analytics to the COO
- Facilitated recruitment activities, including job posting, hiring, and issuing offer letters
- Prepared and maintained personnel records and updated the new hire handbook
- Generated reports and conducted basic analyses for review by C-Level Suite management
Executive Assistant
Maricopa County Community College
Tempe, AZ
08.2019 - 10.2019
- Short-term contract while employee on LOA
HR Coordinator
Air Methods
Mesa, AZ
07.2018 - 08.2019
- Collaborated with the HR team to serve as a local resource for New Hire Onboarding and Training in the Pacific West region
- Partnered with HR to enhance new hire experience and onboarding processes, including outlining work instructions and facilitating process improvements
- Supported employee training and development initiatives by identifying training needs and coordinating training programs
- Worked closely with new hires, answering questions and addressing various concerns during the onboarding process
- Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits
- Assembled employee files and gathered necessary digital or physical information to fulfill requirements
- Created smooth onboarding processes to help new hires adjust to company policies, procedures, and processes
- Worked alongside the HR corporate office to deploy new training strategies
- Created and delivered HR training sessions to staff, managers, and executives
- Collaborated with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations
TEAM MANAGER
Arizona Competitive Soccer Club
09.2016 - 06.2018
HR Scheduling Coordinator
Silicon Valley Bank
Tempe, AZ
04.2016 - 11.2016
- Conducted initial phone screens and coordinated interview schedules with hiring managers.
- Screened resumes to select optimal candidates for recruitment.
- Ensured timely follow-ups with candidates by leveraging ATS functionalities post-recruitment stage completion.
- Managed onboarding processes for newly hired employees including orientation scheduling and paperwork completion.
- Scheduled and assisted in conducting new employee orientations.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs, and other qualifications.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Provided hiring status updates to HR and managers for comprehensive oversight.
- Followed up with unsuccessful applicants after interviews were completed.
- Organized, coordinated, and conducted interviews with hiring managers and potential candidates, utilizing effective calendar management skills across various departments and senior leadership.
- Worked with various departments within the organization to enhance workplace culture and employee morale by hosting monthly employee events.
- Developed and maintained interview schedules for potential candidates.
HR Generalist
NuHome Promotions
Chandler, AZ
01.2015 - 02.2016
- Refined HR procedures to increase compliance and operational effectiveness.
- Streamlined onboarding process to enhance employee integration.
- Implemented a new recruitment sourcing system, optimizing the process and tracking of candidates.
- Guided managers in employee relations, fostering a supportive, positive work environment.
- Streamlined HR processes by transitioning 65 employees from paper to electronic timesheets, enhancing efficiency and accuracy in payroll management.
- Administered background checks and drug testing for new hires.
- Facilitated new hire orientation and coordinated internal training programs, promoting seamless onboarding, and continuous skill development.
- Facilitated conflict resolution sessions and mediated disputes between employees, fostering a positive work environment.
- Organized staff events such as team building activities, holiday parties.
- Managed recruitment processes, including job postings, candidate screening, and interviews, ensuring timely and efficient hiring.
- Conferred with management to develop or implement personnel policies or procedures.
- Assisted with budget preparation for HR-related expenses, including training, benefits, and employee programs.
- Developed and implemented employee onboarding programs to accelerate new hire integration and productivity.
- Conducted employee onboarding process, orientations, and exit interviews.
- Hired employees and processed hiring-related paperwork.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
Education
Master of Science - Human Resources Management
Keller Graduate School of Management DeVry University
Naperville, IL10.2020
GRADUATE CERTIFICATION - Human Resources Management
Keller Graduate School of Management DeVry University
Naperville, IL12.2019
Bachelor of Science - Business Administration, and Management
Capella University
Minneapolis, MN12.2017
Skills
- Onboarding
- New employee orientations
- Employee Relations and Conflict Resolution
- State and federal law knowledge
- Training and onboarding
- Conducting interviews
- Compensation assessments
- Medical Benefits Administration
- Microsoft Office Suite, Adobe Pro, SharePoint
- Relationship building
- Best practices implementation
- Employment law
- Benefits administration
- Procedures implementation
- HRIS applications proficient (ADP, Dayforce, Workday, Paycom, Oracle Cloud, Payocity)
- Job analysis
- Off-boarding
- Performance appraisals
Affiliations
- SHRM Member
- HR.com Member
- HRCI Member
Accomplishments
- Created 14-day and 30-day onboarding check-ins, reducing employee turnover by 15% through improved management relationships.
- Awarded 'Going Above and Beyond' for 7 consecutive years (2005-2012).
- Created a successful benefits census and worked for more affordable group insurance benefits. Decreased total premiums by 20%.
- Recognized and awarded by Senior Leadership for increasing employee morale to foster more effective employee communications.
References
Professional references are available upon request.
Certification
- PHR Certification Exam-March 2025
Timeline
Cashier
Walmart
10.2024 - Current
HR Continuous Quality Improvement Asst
National Youth Advocate Program
02.2024 - 08.2024
Cashier Team Lead
Kroger Frys Stores
12.2023 - 06.2024
Human Resources Generalist
Banda Group International LLC
10.2022 - 02.2023
Human Resources Manager
iCoStore
07.2022 - 09.2022
HR Compliance & Audit Specialist
Albertsons Corporate Office
04.2022 - 06.2022
HR Asst/ Human Resources Generalist
Community Bridges, Inc.
06.2021 - 04.2022
HR Client Implementation Analyst
Manpower Group
01.2020 - 11.2020
Executive Assistant
Maricopa County Community College
08.2019 - 10.2019
HR Coordinator
Air Methods
07.2018 - 08.2019
TEAM MANAGER
Arizona Competitive Soccer Club
09.2016 - 06.2018
HR Scheduling Coordinator
Silicon Valley Bank
04.2016 - 11.2016
HR Generalist
NuHome Promotions
01.2015 - 02.2016
Master of Science - Human Resources Management
Keller Graduate School of Management DeVry University
GRADUATE CERTIFICATION - Human Resources Management
Keller Graduate School of Management DeVry University
Bachelor of Science - Business Administration, and Management
Capella University