Andrea Thom
Morgan Hill,CA
Summary
Compassionate professional with a background in caregiving and healthcare, eager to pursue a career in Occupational Therapy to support individuals in achieving greater independence and enhancing their quality of life. My experience as a private nanny, combined with my education, has provided me with a strong understanding of child development, sensory integration, and behavioral management. Additionally, my work as an optician has sharpened my attention to detail, problem-solving skills, and ability to apply adaptive techniques to meet clients' visual and physical needs. Skilled in creating personalized care plans, building strong client relationships, and using effective communication and motivational strategies to achieve goals. Committed to delivering holistic care and empowering individuals to overcome challenges in their daily lives.
Overview
9
9
years of professional experience
Work History
Family Caregiver
Private Family
06.2022 - Current
- Provided personalized care to children ages 8 to 11, fostering a safe and supportive environment for physical, social, and emotional development.
- Encouraged self-care and daily living skills, such as dressing, feeding, and personal hygiene, with a focus on promoting independence in age-appropriate tasks.
- Designed and implemented educational activities tailored to the child’s developmental stage and learning preferences, emphasizing critical thinking, problem-solving, and creativity.
- Utilized positive reinforcement techniques to promote emotional regulation, self-esteem, and appropriate behavior.
- Supported children in managing frustration, anxiety, and social interactions.
- Communicated effectively with parents to track developmental milestones, behavioral progress, and overall well-being.
Optometric Technician
All Eyes on You Optometry
01.2016 - 03.2022
- Performed initial prescreening tests.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
Bank Teller/Vault Manager
Chase Bank
01.2016 - 01.2017
- Solely responsible for balancing main vault which exceeded $500,000 daily
- Provided excellent customer service, with the ability to build productive relationships, maintain confidentiality, and maintain customer loyalty
- Responsible for all incoming and outgoing cash shipments for branch main vault
- Managed difficult client interactions and swiftly identified and implemented solutions to address their concerns
- Handled customer inquiries, complaints, billing questions and payment extension/service requests
Education
Bachelor of Arts - Communication Studies
San Jose State University
01.2014
Associate Degree - Psychology
San Jose City College
01.2012
Skills
- Child Development Knowledge
- Compassionate caregiving
- Adaptive Strategies
- Interpersonal Skills
- Patient Care
- Time Management & Organization
- Electronic Records Management
- Household management
Timeline
Family Caregiver
Private Family
06.2022 - Current
Optometric Technician
All Eyes on You Optometry
01.2016 - 03.2022
Bank Teller/Vault Manager
Chase Bank
01.2016 - 01.2017
Bachelor of Arts - Communication Studies
San Jose State University
Associate Degree - Psychology
San Jose City College
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