Social Worker with extensive experience in discharge planning and case management. Demonstrated success in advocating for clients and providing emotional support through comprehensive psychosocial assessments. Proficient in healthcare software and care coordination, leading to improved patient outcomes and seamless transitions.
Overview
9
9
years of professional experience
Work History
Agency Social Worker
AMN Healthcare, Aya Healthcare, Brundage, Insight Global
08.2021 - Current
Conducted thorough psychosocial assessments to identify patient needs, risks, and support systems in acute and long-term care settings, informing individualized care plans
Developed and implemented comprehensive discharge plans, coordinating with interdisciplinary teams to ensure continuity of care reducing readmission rates
Facilitated referrals to appropriate healthcare providers, rehabilitation centers, hospice care, and community-based services
Collaborated with medical staff, nurses, case managers, child life specialists, physical therapists, and insurance providers to address barriers to treatment, recovery, and develop holistic treatment plans to ensure coordinated patient care
Led or participated in multidisciplinary care meetings to contribute to holistic, patient-centered care plans
Advocated for patient rights and access to community resources, including financial assistance, housing, and mental health services
Maintained accurate and timely documentation of patient interactions and care plans, ensuring compliance with hospital and regulatory standards
Provided emotional support and crisis intervention to patients and families dealing with trauma, illness, or end-of-life issues
Educated patients and families on medical diagnoses, treatment plans, and post-discharge care options
Supported patients navigating complex social challenges such as domestic violence, substance use, and child protection issues
Therapist
Eunoia Therapy & Self Development
Chicago, IL
05.2021 - 10.2021
Provided comprehensive biopsychosocial and ongoing assessments
Confidently established a therapeutic relationship and provided ongoing mental health treatment
Determined which therapeutic intervention is appropriate for the client's treatment plan
Maintained accurate and timely documentation of patient interactions and care plans
Intern
Loyola University Medical Center
Maywood, IL
01.2021 - 07.2021
Conducted thorough psychosocial assessments to identify patient needs, risks, and support systems in acute and long-term care settings, informing individualized care plans
Provided psychosocial and supportive intervention, consultation, and education to patients/families to assure comprehensive services throughout a patient's hospitalization, leading to a successful transition for discharge or transfer
Coordinated and facilitated discharge planning for level- 1 trauma patients in the Emergency Department for transfer to inpatient psychiatric hospital contingent on patient's insurance
Coordinated, implemented, and facilitated the appropriate utilization of resources and transition of patients to the most appropriate level of care along the continuum through efficient communication between internal and external parties
Utilized critical thinking skills to meet the needs of all patients in SICU, general medicine, pediatrics, oncology, coronary care, cardiovascular thoracic ICU, orthopedics, observation, and burn units
Youth Care Specialist
Youth Care Crisis Center
Gary, IN
10.2020 - 01.2021
Interacted with residents and facilitated individual goals to address their psychosocial, spiritual, intellectual, and physical needs
Followed interdisciplinary treatment plan, reported, and recorded clients' behaviors, interactions, and responses to interventions to the treatment plan
Monitored client's behaviors and intervened appropriately in a safe manner using de-escalation techniques and the least restrictive measures possible. Reinforced behavior through interactions based on program philosophy
Child Welfare Specialist
Lutheran Social Services of Illinois
Chicago, IL
03.2020 - 07.2020
Conducted thorough psychosocial assessments to identify patient needs, risks, and support systems and service planning for families
Facilitated monthly Child and Family Team Meetings to advocate for family engagement to move towards positive outcomes of their service goals
Collaborated with therapists, anger management counselors, and substance counselors to assess the client's treatment progress
Attended court hearings to report progress about the parent's participation in services and the children's time in care
Ensured accurate case notes were entered weekly and organized all confidential case files
Case Manager
Department of Child Services
Indianapolis, IN
06.2017 - 11.2019
Conducted thorough psychosocial assessments to identify patient needs, risks, and support systems. Completed weekly documentation in accordance with the agency's policy
Managed caseloads for clients with dual diagnoses by providing housing, substance treatment, and mental health referrals
Measured the child's safety and level of risk for additional injury or harm, including whether the child is in imminent danger through safety and risk assessments
Investigated reported incidents of child abuse and developed recommendations to the Juvenile Court for disposition
Responded to emergencies using crisis intervention and de-escalation techniques when removing a child from an unsafe environment or dealing with adolescents displaying suicide ideation.
Worked with legal and guardian ad litem to determine if adoption, guardianship, or independent living was in the youth's best interest to determine the permanency goal for the family's case
Intern
Department of Child Services
Gary, IN
01.2017 - 04.2017
Conducted home studies for families with experiences of trauma due to sexual abuse, substance abuse, and physical abuse
Observed and assisted social workers during weekly home visits to families with children
Researched and compiled community resources and referrals for clients that met their psychosocial needs
Education
Master of Science - Social Work
Loyola University Chicago
Chicago, IL
05-2021
Bachelor of Science - Social Work
Ball State University
Muncie, IN
05-2017
Skills
Healthcare software proficiency
Discharge planning
Case management
Client advocacy
Emotional support
Time management
Assessment skills
Patient assessment tools
Psychosocial assessments
Care coordination platforms
Medicaid systems expertise
Licensure Certification
Illinois Licensed Master Social Worker, LSW No. 150.106102, 11/30/27
Basic Life Support Certified, 09/27
Timeline
Agency Social Worker
AMN Healthcare, Aya Healthcare, Brundage, Insight Global
Travel Registered Nurse, Labor and Delivery at AMN Healthcare & AYA HealthcareTravel Registered Nurse, Labor and Delivery at AMN Healthcare & AYA Healthcare