Andrea Toro
Banning,CA
Summary
Healthcare professional and home companion with a strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization, and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible, and striving to exceed organizational goals.
Tech-savvy innovator with hands-on experience in emerging technologies and a passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions.
Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Private Home Health Care Provider
Norman Toro/Audrey Avila
12.2024 - 05.2025
- Assisted clients with daily/nightly living activities, ensuring comfort and safety.
- Maintained detailed records of client care and progress, enhancing communication with families.
- Adapted caregiving techniques to meet individual needs, fostering positive relationships with clients.
- Recorded patients' pulse, blood pressure, and respirations (TPRs) to assess and document important health information.
- Assisted clients with mobility challenges, utilizing adaptive equipment and techniques to promote safe movement within the home environment.
- Administered medications as prescribed, maintaining accurate records to ensure proper dosage and timely administration.
- Entrusted to handle confidential and sensitive situations in professional matters.
- Assisted with end-of-life care.
Private Home Health Care Provider
Tony Toro / Debbie Toro
02.2023 - 08.2024
- Monitored vital signs and reported changes to healthcare professionals promptly.
- Administered prescribed medications, ensuring adherence to schedules and protocols.
- Enhanced patient quality of life by providing personalized and compassionate care tailored to individual needs.
- Provided reliable transportation for clients to appointments, errands, or social outings while ensuring their safety and comfort during travel.
- Educated clients on personal hygiene practices for better self-care and decreased risk of infection or illness.
- Supported clients through emotional challenges by actively listening and providing empathetic guidance when appropriate.
- Followed nutritional plans to prepare optimal meals.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Home Health Care Provider
Elyane Barry / Christine Barry
02.2021 - 02.2023
- Provided personalized care, assisting with daily living activities and mobility support.
- Enhanced patient comfort by providing compassionate and attentive care.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed wound care duties diligently, reducing risk of infection and accelerating the healing process.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Developed strong relationships with her, fostering trust and enhancing overall satisfaction with care services.
- Collaborated with family members to ensure consistent communication regarding client needs and progress.
- Maintained the cleanliness and organization of living spaces, promoting a safe environment for her.
- Increased family satisfaction, offering emotional support and guidance during challenging times.
- Provided critical end-of-life care, ensuring comfort and dignity for terminally ill patients.
Childcare Provider
Canice Walden
08.2018 - 05.2021
- I talked with parents about child development, concerns, and daily activities.
- Assisted in meal preparation, focusing on the nutritional value and dietary restrictions of children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Provided emotional support and guidance to children during difficult times.
- Assisted in potty training and other daily hygiene activities to support child development.
- Resolved conflicts among children, teaching them effective problem-solving and negotiation skills.
- I was responsible for getting them to and from school along with my kids promptly.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Introduced children to educational games and activities to boost learning.
Care Giver
Christmas Cottage Assisted Living
05.2015 - 10.2017
- Provided compassionate support to clients, ensuring comfort and safety in daily activities.
- Monitored clients' health conditions, reporting changes to appropriate medical personnel promptly.
- Trained new caregivers on best practices and company policies, enhancing team performance.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Documented detailed daily reports on each client's progress, informing adjustments in care plans when necessary.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed a risk to patient safety.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care, and personal grooming.
- Laundered items, changed sheets, and made the bed to keep the patients' bedroom clean.
- Entrusted to handle confidential and sensitive situations in professional matters.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Key Holder Supervisor
Gymboree
11.2012 - 12.2014
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored new staff, promoting a collaborative work environment.
- Managed cash handling processes, ensuring accuracy and security during transactions.
- Conducted inventory audits to maintain stock levels and prevent discrepancies.
- Implemented loss prevention strategies, reducing shrinkage through staff training and awareness programs.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
- Processed cash, credit, debit, and check payments.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
- Provided exceptional customer service, resulting in a high level of customer satisfaction and repeat business.
- Accepted and processed customer returns.
- Reviewed employee performance regularly, offering constructive feedback and coaching for improvement as needed.
- Swept and mopped the floor, wiped windows and fixtures after closing to maintain an organized and tidy store.
Sales Associate
Billabong
04.2009 - 03.2010
- Delivered exceptional customer service, fostering loyalty and repeat business.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Resolved customer inquiries and complaints efficiently, maintaining high satisfaction ratings.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
No Degree - Massage Therapy
Everest College
San Bernardino, CA05-2012
High School Diploma -
Adult Education
Banning, CA05-2011
Skills
- Compassionate caregiving
- Vital signs monitoring
- Personal hygiene assistance
- Family communication
- Palliative care
- Transportation coordination
- Multitasking
- Reliability
- Effective communication
- Adaptability and flexibility
- Heavy lifting
- Daily charting
- Patient transport
Certification
- CHHA - Certified Home Health Aide
- Certified Massage Therapy
Timeline
Private Home Health Care Provider
Norman Toro/Audrey Avila
12.2024 - 05.2025
Private Home Health Care Provider
Tony Toro / Debbie Toro
02.2023 - 08.2024
Home Health Care Provider
Elyane Barry / Christine Barry
02.2021 - 02.2023
Childcare Provider
Canice Walden
08.2018 - 05.2021
Care Giver
Christmas Cottage Assisted Living
05.2015 - 10.2017
Key Holder Supervisor
Gymboree
11.2012 - 12.2014
Sales Associate
Billabong
04.2009 - 03.2010
No Degree - Massage Therapy
Everest College
High School Diploma -
Adult Education
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