Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrea K. Taylor

Howard City

Summary

Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service. Currently seeking long term employment. Previous worked under pressure as a Medical Technician and Certified Nursing Assistant in multiple areas including Medical Surgical, ICU, Emergency Department, and Long Term Care.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Interim HealthCare Staffing

Health Care Tech and CNA

Spectrum Health Kelsey Hospital

CNA

Brookcrest Rehabilitation and Life Center

Independent Insurance Broker (ACA)

Ideal Concepts
06.2025 - Current
  • Developed comprehensive insurance plans tailored to client needs and risk assessments.
  • Conducted market research to identify competitive insurance products and pricing strategies.
  • Provided expert guidance on policy options, ensuring compliance with industry regulations.
  • Collaborated with underwriting teams to facilitate timely approvals for client applications.

Independent Medicare Agent

Innovative Medicare Partners
09.2024 - 02.2025
  • Assisted clients with inquiries, ensuring timely and accurate responses to enhance customer satisfaction.
  • Managed scheduling and coordination of appointments, optimizing workflow efficiency for team operations.
  • Provided support in processing transactions, maintaining accuracy and adherence to company policies.
  • Maintained detailed records of client interactions, enhancing data integrity for reporting purposes.
  • Informed clients of policies and procedures.
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.

Independent Life Insurance Agent

Symmetry Financial Group
02.2024 - 09.2024
  • Analyzed market trends to identify potential client opportunities and tailor sales approaches.
  • Conducted comprehensive needs assessments to recommend appropriate coverage solutions.
  • Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
  • Crafted clear, informative reports to explain life insurance policy features and benefits.
  • Leveraged industry knowledge to educate potential clients on the importance of life insurance, resulting in increased policy awareness and sales conversions.

Education

No Degree - Registered Nursing Program

Montcalm Community College
Sidney, MI

Medical Coding

Davenport University

Nursing and General Studies

Grand Rapids Community College

CNA Certification Program

Walker Medical

General Studies

Tri County High School

Marketing/Business Management

Kent Career Technical Center

Skills

  • Interpersonal Communication
  • Multitasking
  • Organizational skills
  • Time management
  • Ambitious
  • Technologically Savvy

Certification

  • CNA - Certified Nurse Assistant
  • Licensed Life and Health Producer

Timeline

Independent Insurance Broker (ACA)

Ideal Concepts
06.2025 - Current

Independent Medicare Agent

Innovative Medicare Partners
09.2024 - 02.2025

Independent Life Insurance Agent

Symmetry Financial Group
02.2024 - 09.2024

Certified Nursing Assistant

Interim HealthCare Staffing

Health Care Tech and CNA

Spectrum Health Kelsey Hospital

CNA

Brookcrest Rehabilitation and Life Center

Medical Coding

Davenport University

Nursing and General Studies

Grand Rapids Community College

CNA Certification Program

Walker Medical

General Studies

Tri County High School

Marketing/Business Management

Kent Career Technical Center

No Degree - Registered Nursing Program

Montcalm Community College

Similar Profiles

CREATE PROFILE