To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Education Services Coordinator
SLD Read
Kalamazoo, MI
11.2019 - Current
Develop relationships between schools and agency
Recruit potential tutors through community awareness and connection outreach
Communicate and ensure understanding of expectations and requirements
Maintain data entry and case management policy and procedures
Develop productive working relationships with churches, schools, government agencies, and other nonprofit agencies
Maintain accurate records and full compliance with government regulations and agency guidelines
Monitor tutor relationships and communicate necessary improvements to the site operator
Hire and recruit tutors
Contributed to the development, implementation, and execution of the Language Links program.
Media Services Coordinator
Chapel Hill Church
Portage, MI
05.2017 - 11.2019
Analyzed and reported social media and online marketing campaign results.
Developed marketing content such as blogs, promotional materials and advertisements for social media.
Maintained expert-level skills in digital platforms such as Facebook and Instagram.
Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
Created videos and managed YouTube channel to strengthen church communications.
Planned and instituted a social media marketing plan.
Used Adobe software to create and print marketing materials.
Created consistent structural input format to maintain site continuity by authoring and implementing best practices for designers and content providers.
Development Associate
Big Brothers Big Sisters Southwest Michigan
Kalamazoo, MI
06.2005 - 08.2010
Attended special events, acting as client representative and making new contacts with possible donors.
Maintained a highly intensive schedule of visiting with potential donors and delivering compelling presentations and comprehensive fundraising proposals.
Created fundraising materials utilized on social media and websites and sent out in mass mailings.
Created fundraising strategies tied to the institution's mission, programs, and goals.
Researched possible grants and created proposals to submit along with grant applications.
Cultivated relationships with community, business, and local civic leaders in order to draw attention to institutions and bring in new donors and volunteers.
Volunteer Coordinator
Bethany Christian Services
Grand Rapids, MI
01.2003 - 06.2005
Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
Evaluated strengths of team members and assessed vacancies to match volunteers with positions.
Coordinated logistics of scheduling, supplying and transporting volunteers.
Championed volunteer achievements and drove performance through incentives.
Recruited and trained new volunteers on volunteer program goals and objectives.
Reviewed work prepared by volunteers and represented volunteers at weekly meetings.
Development Assistant
Clark Retirement Community
Grand Rapids, Michigan
09.2002 - 10.2004
Staffed events by maintaining roster of available personnel and reliable service providers.
Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
Negotiated favorable agreements with vendors and facilities to keep costs low and fulfill contract budget requirements.
Developed site-specific operations plans governing aspects such as traffic and waste management for events.
Followed up on strong leads through email and telephone to provide information regarding needs for funding.
Produced digital and print marketing campaigns to promote the organization to donors and the community.
Managed and executed special programs and events to attract donors to particular causes.
Executive Director
Grand Rapids Area Service Project
Grand Rapids, MI
04.2001 - 10.2002
Updated and maintained membership database on consistent basis.
Provided exceptional counseling, case management, education and job training to diverse client base.
Monitored sales forecasts and projected financial planning for the organization to achieve revenue goals.
Worked closely with organizational leadership and board of directors to strategically affect the operational direction.
Created promotional materials and provided insightful information to social media, websites, and print media to educate the public.
Supervised overall client services and acted as liaison between clients, caregivers, and service providers.
Assessed needs of each client and recommended appropriate services and resources.
Maintained a high level of client confidentiality, following strict guidelines and recommendations.
Participated in court proceedings by making recommendations for permanency planning and providing expert testimony.
Education
Bachelor of Science - Family Studies
Western Michigan University
Kalamazoo, MI
04.2001
Skills
Multitasking and Prioritization
Stress Tolerance
Customer Relations
Time Management
Conflict Resolution
Adaptability and Flexibility
Attention to Detail
Relationship Building
Analytical and Critical Thinking
Timeline
Education Services Coordinator
SLD Read
11.2019 - Current
Media Services Coordinator
Chapel Hill Church
05.2017 - 11.2019
Development Associate
Big Brothers Big Sisters Southwest Michigan
06.2005 - 08.2010
Volunteer Coordinator
Bethany Christian Services
01.2003 - 06.2005
Development Assistant
Clark Retirement Community
09.2002 - 10.2004
Executive Director
Grand Rapids Area Service Project
04.2001 - 10.2002
Bachelor of Science - Family Studies
Western Michigan University
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