Andrea Tribur
Statham,GA
Summary
I am a highly motivated individual with previous Front Desk Spa Coordinator experience. I have a strong work ethic and a positive attitude. I have always been highly effective in fast-paced work environments.
I am efficient, accurate and detail-oriented with innate drive to provide exceptional service. I believe being attentive to client preferences and modern trends in aesthetics.
Overview
8
8
years of professional experience
Work History
Event Ambassador/ Server
Puttshack
03.2024 - 06.2024
- Supervised gameplay and monitored guests' actions to prevent theft.
- Set up event/party plans per each event, which includes; move tables and chairs to organize the perfect seating arrangement, set up the small buffet tables with the appropriate items; being trays for the hot food items, shelf towers for other trays of food, proper food labels, utensils, napkins
- Worked with handheld POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, silverware, and glasses
Private Nanny
Katie Rollins, LLC
07.2020 - 01.2024
- Built positive and nurturing environments to support child social and emotional growth.
- Prepared healthy, age-appropriate snacks and meals.
- Communicated with child at age-appropriate levels to encourage understanding and foster relationships.
- Assisted with light housekeeping duties as well as running errands.
- Supervised child on playground to help develop physical and social skills.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted in many parts of child development/early education, including; walking, talking, learning colors, counting & potty training
Server
Momma's Mustard, Pickles & Bbq
04.2016 - 03.2020
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, cups, glasses and condiments
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash out
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Spa Coordinator
Calospa
01.2019 - 12.2019
- Greeted spa guests warmly to create positive first impression of establishment.
- Answered questions about spa, treatments offered and spa's amenities.
- Monitored access of guests and escorted to treatment areas.
- Maintained front desk workstation by keeping it clean and organized.
- Recommended spa treatments and services, boosting sales and bringing in new clientele.
- Maintained solid knowledge base of all spa and resort products and services.
- Collected card/cash payments, processed transactions and updated relevant records.
- Operated multi-line telephone system to answer and direct high volume of calls.
Education
No Degree - Massage Therapy
Advanced Massage Therapeutics
Louisville, Ky08.2018
Skills
- Administrative experience
- Appointment Setting
- Knowledge of spa treatments
- Exceptional communication
Timeline
Event Ambassador/ Server
Puttshack
03.2024 - 06.2024
Private Nanny
Katie Rollins, LLC
07.2020 - 01.2024
Spa Coordinator
Calospa
01.2019 - 12.2019
Server
Momma's Mustard, Pickles & Bbq
04.2016 - 03.2020
No Degree - Massage Therapy
Advanced Massage Therapeutics