Andréa Tromp
HOOKSETT,NH
Summary
Organized and dependable team player successful at managing multiple priorities with a high degree of accuracy and the willingness to help the team achieve company goals.
Overview
9
9
years of professional experience
Work History
S&OP Analyst/Demand Planner
Graphic Packaging International
02.2021 - Current
- Reviewed historical sales trends, buying patterns, and researched demand drivers to prepare a 12-month rolling forecast and develop statistical forecast models.
- Improved demand forecast for multiple distribution channels based on previous sales and consumption.
- Lead of the National Sales Division portfolio ($1.3B portfolio, 26% of America's business), Responsible for developing monthly S&OP Leadership package outlining key drivers, which include potential risks, market assumptions, new business expectations, and summaries of the National Division, which are managed together with VP/GM's.
- Participated in sales and operations meetings to assess performance and forecast and formulate necessary corrective actions ad provide further analysis, monthly metric targets, and potential countermeasures/risks to leadership team before finalizing and sending to Finance and Capacity
- Assembled reports and presentations, within Microsoft Excel, Word, and PowerPoint, to share insights and recommendations with Leadership.
Customer Advocate III
Graphic Packaging International
06.2016 - 02.2021
- Work with different departments to reduce on hand aged board/aged inventory and recover costs associated with aged pallets; YTD $15k
- Developed and implemented strategies to improve customer service experience, resulting in increased satisfaction, and succeeded in maintaining relations with internal and external customers to streamline communication
- Collaborate with sales weekly on customer pricing and contractual agreements. This lead to managing 46% of team's designated business for close to one year and took lead on additional accounts.
- Subject-Matter Expert for various processes and forecasting tools within my department and used my skills to generated detailed reports to track customer service metrics and overall customer satisfaction
- Made numerous processes more time efficient and effective when reviewing information for myself and team
Assistant Buyer
Ecco Usa
11.2014 - 06.2016
- Accessory inventory management through Retail Pro and SAP. Observing trends and analyzing data to ensure stores have enough on-hand products. Examine each store’s on hand inventory and transfer off-price materials from full price to outlet stores to maximize store’s selling capabilities.\
- Work with 50+ stores weekly to access their accessory inventory levels.
- Data entry and daily reporting within SAP. Managing report variants to produce desired outcomes. Create tools and forms within Excel to analyze data for efficiently.
- Assist full price and outlet buyers on projects, such as new store openings, off-price fulfillment orders, adding new materials to stores.
- Run reports and analyze data for upper-level management with Microsoft Excel utilizing pivot tables and complex formulas.
- Communicate directives to stores on transfers, markdowns, new products, inventory issues, and new processes.
- Conducted margin cost analysis on materials to find desired price point.
Education
Bachelor of General Studies - Business Administration and Organizational Communication
Fort Hays State University
Hays, KSSkills
- Analyze Trends & Data Forecasting
- Develop Detailed Reports/Presentations for Leadership
- Critical Thinking and Problem Solving
- Results Driven
- Proficient in Microsoft Office with over 10 years of experience
- Skilled at using ERP systems and SAP, SAP Analytics, Qlik, and Salesforce
- Basic knowledge of Power Bi, VBA, and SQL
Timeline
S&OP Analyst/Demand Planner
Graphic Packaging International
02.2021 - Current
Customer Advocate III
Graphic Packaging International
06.2016 - 02.2021
Assistant Buyer
Ecco Usa
11.2014 - 06.2016
Bachelor of General Studies - Business Administration and Organizational Communication
Fort Hays State University