Andrea Trujillo
Chicago,IL
Summary
Bilingual Sales Assistant with 4 years of experience, adept at handling any store department. Talent for inventory management and documentation. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Innovative Machine Operator offering 2 years of experience handling tool performance.
Production professional with demonstrated ability in overseeing efficient and optimized production processes. Strong focus on team collaboration and achieving high-quality results. Valued for reliability, adaptability, and precise attention to safety and quality standards. Skilled in process improvement, team leadership, and workflow management.
Experienced with quality control protocols to ensure compliance and product integrity. Utilizes attention to detail and problem-solving skills to identify and address non-conformities. Knowledge of inspection techniques and quality assurance best practices.
Overview
11
11
years of professional experience
Work History
Production Line Leader
Hood Container
Chicago, IL
06.2022 - Current
- Oversaw daily production operations to ensure efficiency and adherence to safety standards.
- Trained and mentored team members on production processes and equipment usage.
- Implemented process improvements that enhanced workflow and reduced downtime.
- Coordinated production schedules to meet tight deadlines and customer demands.
- Monitored quality control measures to ensure product specifications were consistently met.
- Followed good manufacturing processes (GMPs).
- Implemented safety protocols to minimize workplace accidents, ensuring a secure environment for all team members.
- Set up machining, performed required maintenance and made adjustments to machines.
- Completed logs and reports to document detailed information on production, spoilage, and departmental maintenance needs.
- Conducted regular inventory audits to maintain optimal stock levels necessary for uninterrupted production schedules.
- Resolved conflicts among team members professionally, helping maintain a positive working atmosphere conducive to productivity enhancement efforts.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Quality Control Inspector
Warehouse
Chicago, IL
07.2021 - 06.2022
- Inspected incoming materials for compliance with quality standards.
- Conducted routine quality checks on finished products to ensure accuracy.
- Documented inspection results and reported discrepancies to management.
- Collaborated with production team to resolve quality-related issues promptly.
- Maintained cleanliness and organization of inspection area for safety compliance.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Machine Operator Technician
Printing Company
Chicago, IL
12.2020 - 05.2021
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Lubricated parts and performed minor maintenance to improve machine function.
- Prepared machine for production processes by equipping with required tools and parts.
- Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
- Trained and monitored new employees to teach techniques and procedures.
- Manipulated controls to set, activate and adjust mechanisms on machinery.
Sales Associate
AKIRA AZALEA
Chicago Ridge, IL
07.2020 - 12.2020
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assessed customer needs to provide assistance and information on product features.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Customer Service Associate
Viva La Fiesta
Chicago, IL
05.2015 - 04.2020
- Educated customers on special pricing opportunities and company offerings.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Organized client contracts, records and reports to strengthen traceability.
- Consulted with customers regarding needs and addressed concerns.
- Recommended and initiated product offerings to meet customer changing needs.
- Maintained customer privacy and protected company operations by keeping information private and confidential.
- Operated multi-line phone system and online messaging system to communicate with customers.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Education
Some College (No Degree) -
Bellmar Beauty College
Cicero, ILHigh School Diploma -
Oak Lawn High School
Oak Lawn, IL05-2020
Skills
- Verbal/written communication
- Client account management
- Customer Support
- Retail sales customer service
- System implementation
- Quality control
- Product inspection
- Teamwork and collaboration
- Time management
- Assembly and production
- Work supervision
- Machine operation
- Machine maintenance
- Microsoft Excel
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Production Line Leader
Hood Container
06.2022 - Current
Quality Control Inspector
Warehouse
07.2021 - 06.2022
Machine Operator Technician
Printing Company
12.2020 - 05.2021
Sales Associate
AKIRA AZALEA
07.2020 - 12.2020
Customer Service Associate
Viva La Fiesta
05.2015 - 04.2020
Some College (No Degree) -
Bellmar Beauty College
High School Diploma -
Oak Lawn High School