Experienced in customer service and office administration with a background in bartending and restaurant management. Comfortable handling client interactions, assisting with daily operations, and supporting team efforts. Computer literate, proficient in Microsoft Office Suite, and skilled in scheduling and administrative tasks. A quick learner with strong multitasking abilities, able to adapt to new systems and processes while ensuring a smooth workflow and positive customer experience.
Hi, I’m
Andrea Turner
Apple Valley,CA
Summary
Overview
14
years of professional experience
Work History
Town's End Stillhouse
Restaurant Bar Manager
03.2021 - Current
Job overview
- Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
- Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business.
- Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
- Coordinated with other departments within the restaurant to optimize workflow efficiency contributing to seamless service delivery.
- Developed productive relationships with vendors to secure competitive pricing on high-quality products.
Raven Industries., Inc
Office Manager
06.2015 - Current
Job overview
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Optimized office space utilization, leading to more efficient and productive work environment.
Republic
Bartender
01.2011 - 03.2020
Job overview
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Education
Oak Knoll High School Covina, CA
High School Diploma
05-2002
University Overview
Skills
- Resource Coordination
- Customer Relations
- Creative Problem-Solving
- Organizational Time Skills
- Effective Communication
- Effective Decision-Making
- Administrative support
- Microsoft Office Suite
Timeline
Restaurant Bar Manager
Town's End Stillhouse
03.2021 - Current
Office Manager
Raven Industries., Inc
06.2015 - Current
Bartender
Republic
01.2011 - 03.2020
Oak Knoll High School
High School Diploma
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