Andrea Underwood
Hebron,IN
Summary
Dependable manager with a terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining a positive, customer-focused store environment.
Multi-talented Sales Clerk focused on being productive and providing first-rate service to all customers. Enthusiastic about resolving issues and maximizing company revenue with loyal, happy customers. Versatile team member offering over 12 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs, and team requirements. Eager to contribute to a growing company.
Overview
14
14
years of professional experience
Work History
Sales Clerk
Jewel-Osco
06.2020 - 07.2021
- Addressed customer inquiries and resolved issues promptly, resulting in positive feedback and increased trust.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
Assistant Store Director
Jewel-Osco
04.2012 - 08.2013
- Improved store sales by implementing creative merchandising strategies and eye-catching product displays.
- Streamlined inventory management processes for increased efficiency and reduced waste.
- Developed a positive store culture by fostering open communication and promoting teamwork among employees.
- Increased customer satisfaction with attentive service and quick resolution of issues.
Assistant Manager
Jewel-Osco
03.2010 - 04.2012
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Department Supervisor
Jewel-Osco
02.2007 - 03.2010
- Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
- Maintained clean, organized workspaces for optimal functionality and employee safety.
- Trained new employees on overall company and department-specific policies and procedures.
Education
Associate of Science - Radiologic Technology
University of Saint Francis - Fort Wayne
Crown Point, IN05.2024
Skills
- Organization
- Multitasking
- Time management
- Teamwork and Collaboration
- Adaptability and Flexibility
- Customer Service
Timeline
Sales Clerk
Jewel-Osco
06.2020 - 07.2021
Assistant Store Director
Jewel-Osco
04.2012 - 08.2013
Assistant Manager
Jewel-Osco
03.2010 - 04.2012
Department Supervisor
Jewel-Osco
02.2007 - 03.2010
Associate of Science - Radiologic Technology
University of Saint Francis - Fort Wayne