Andrea Uribe Ledezma
Chula Vista
Summary
Bilingual healthcare professional with 10 years of experience in the medical field, specializing in Occupational Medicine. Skilled in both administrative leadership and clinical support, with a strong background in workers’ compensation, referral coordination, and regulatory compliance. Proven ability to manage staffing, scheduling, and timekeeping while supporting efficient clinical operations. Experienced in patient care, medical documentation, billing, and quality assurance, with a track record of improving workflows and delivering high-quality service to patients, providers, employers, and insurers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Officer / Referral Coordinator Lead
UCSD Occupational and Environmental Medicine
07.2024 - Current
- Lead referral coordination for workers’ compensation cases, ensuring timely processing, compliance with regulations, and communication between providers, employers, adjusters, and patients.
- Manage medical records, work status reports, and insurance documentation; maintain accurate case tracking and reporting for audits and claims support.
- Provide staffing coordination and timekeeping support; oversee scheduling template management and clinical operations planning to ensure efficient clinic flow.
- Coordinate large-scale initiatives, including mass flu clinics, while acting as liaison to external companies and community partners.
- Support continuous process improvement by identifying workflow gaps, generating referral and outcome reports, and collaborating with management to enhance service delivery.
- Deliver employee education on workers’ compensation procedures and provide responsive support to injured workers throughout the referral process.
Medical Assistant II
UCSD Occupational and Environmental Medicine
08.2019 - 07.2024
- Delivered direct clinical support including patient intake, vitals, immunizations, medications, audiology, and spirometry testing (200+ tests performed with data analysis for accuracy).
- Assisted providers during physical examinations for pre-placement, baseline, surveillance, DMV, and hazmat requirements.
- Performed point-of-care testing (urinalysis, pregnancy testing, blood glucose) and ensured accurate documentation in patient records.
- Trained colleagues in spirometry, audiometry, and urine drug screen collection, supporting staff competency and clinic efficiency.
- Supported campus operations by assisting with logistics, equipment setup, and coordination for occupational health services.
- Ensured high-quality patient experience through customer service, problem resolution, and efficient clinic flow.
Medical Support Specialist
Concentra Urgent Care and Occupational Medicine
05.2017 - 08.2019
- Managed patient intake for workers’ compensation and occupational health cases, ensuring accurate registration across multiple EMR systems (Occu-Source, GE Centricity, AllScripts).
- Collected and documented vital signs; performed venipuncture, injections, audiometry, and spirometry for surveillance and baseline exams.
- Verified third-party payer information to support billing, case management, and referral processing.
- Coordinated authorizations and scheduling for workers’ compensation referrals with internal and external providers.
- Supported staff development by training new colleagues in spirometry and audiometry under the guidance of the clinical director.
Patient Access Representative
King Chavez Health Center / San Ysidro Health Center
08.2015 - 05.2017
- Served as first point of contact for patients, managing registration, intake, and insurance verification.
- Resolved patient inquiries regarding access processes, policies, and services.
- Coordinated referrals by obtaining authorizations and scheduling appointments with external providers.
- Collaborated with multiple departments to address barriers and ensure efficient patient flow.
- Recognized and prioritized urgent service needs to support quality patient care.
Education
Medical Assistant -
Kaplan College
Chula Vista, CAMedical Billing & Coding Specialist - undefined
Kaplan College
Chula Vista, CASkills
- Operational coordination
- Time management coordination
- Document organization
- Regulatory documentation
- Personnel management
- Relationship building
- Budget adherence
- Proposal writing
- Workflow planning
- Customer service
- Microsoft Excel
- Verbal communication
Certification
- CPR/BLS Certified
- NIOSH Certified Spirometry Technician, August 2018, January 2020
- Certified Occupational Hearing Conservationist (CAOHC/NIOSH), October 2020
- Lean Six Sigma – White Belt
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Officer / Referral Coordinator Lead
UCSD Occupational and Environmental Medicine
07.2024 - Current
Medical Assistant II
UCSD Occupational and Environmental Medicine
08.2019 - 07.2024
Medical Support Specialist
Concentra Urgent Care and Occupational Medicine
05.2017 - 08.2019
Patient Access Representative
King Chavez Health Center / San Ysidro Health Center
08.2015 - 05.2017
Medical Billing & Coding Specialist - undefined
Kaplan College
Medical Assistant -
Kaplan College
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