Andrea VARGAS
Boca Raton,FL
Overview
13
13
years of professional experience
Work History
Office Manager
Cool Haven, Inc
07.2020 - Current
- Responsible for overlooking service department with 5 employees.
- Responsible for recruiting new hires, including screening and interviewing possible candidates.
- Responsible for developing proposals for all construction projects as well as service contracts for clients.
- Develop and maintain customer relationships by handling all aspects of service calls.
- Responsible for identifying and contacting new possible service contracts.
- Perform daily bookkeeping functions including, accounts receivable and invoicing.
- Manage QuickBooks file, from reconciling accounts to managing customer files.
- Administered payroll and maintained proper documentation of employee personnel.
Patient Financial Representative
Miami Cancer Institute at Baptist Health
02.2018 - 07.2020
- Greeted and registered patients and enter data into system.
- Provided patients with legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration when required.
- Collected patient sensitive information, such as personal, medical and insurance information in compliance with HIPAA.
- Collected patient co-payment and recorded payment transactions.
- Cross-trained to schedule patient appointments as per Coordinators and protocols.
- Cross-trained to create and link encounters to appropriate appointment types.
Front Desk
Fertility & IVF of Miami
12.2015 - 02.2018
- Greeted and checked-in/out patients in system, collected patient sensitive information, such as personal, medical, and insurance information in compliance with HIPAA.
- Collected patient co-payments and recorded payment transactions.
- Scheduled, rescheduled, and verified patient appointments.
- Managed all incoming patient phone calls by answering all general office questions, transferring calls or taking messages for doctors, administrators or nurses.
- Coordinated physician schedules and maintained patient flow.
- Compiled patient records by ensuring confidentiality and storing in the correct location.
- Maintained office supply inventory; received deliveries and organized supplies in stockrooms.
Executive Assistant
Cool Haven, Inc
01.2011 - 12.2015
- Worked closely with the owners to keep them well informed of upcoming commitments and responsibilities, following-up appropriately.
- Prepared itineraries, planned logistics, and submitted expense reports.
- Scheduled appointments, and maintained CEO’s daily calendar.
- Maintained all paper files, organized, photocopied, faxed and collated documents as needed.
- Performed daily bookkeeping functions including, accounts receivable and invoicing.
- Performed general office duties that included maintaining office inventories of multiple products needed for technicians to perform their job.
Education
Associates in Arts Degree -
Miami Dade College
Miami, FLSkills
- MS Office
- Quickbooks
- Cerner
- PeopleSoft
- Work Planning and Prioritization
- Scheduling and Coordinating
- Administration and Reporting
- Customer Relations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Manager
Cool Haven, Inc
07.2020 - Current
Patient Financial Representative
Miami Cancer Institute at Baptist Health
02.2018 - 07.2020
Front Desk
Fertility & IVF of Miami
12.2015 - 02.2018
Executive Assistant
Cool Haven, Inc
01.2011 - 12.2015
Associates in Arts Degree -
Miami Dade College