Andrea Vasquez
Newcastle ,WA
Summary
Proven to excel in high-volume dining environments, I significantly enhanced guest satisfaction and operational smoothness at W.C. Roadhouse Grill. Skilled in cash handling and exceptional customer service, I foster positive work environments and prioritize service excellence, ensuring adherence to safety standards and efficiency in team collaboration.
Overview
9
9
years of professional experience
Work History
Server/Bartender
W.C. Roadhouse Grill
09.2017 - Current
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Assistant Manager
Seattle Sun Tan
12.2021 - 05.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Server/Bartender
Skylark's Hidden Cafe
01.2021 - 03.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server/Bartender
Wing Central Ellensburg
03.2019 - 03.2020
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Hospitality Specialist
Brooklyn's Pizzaeria
12.2015 - 09.2017
- Collaborated with various team members to meet guests' requests.
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Kittitas High School
Kittitas, WA06.2017
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Safe Food Handling
- Menu Memorization
- High-volume dining
- Service prioritization
References
Jim Rowe
- 5093069383
Sage Sterling
- 7604641314
Kelsey Ehrlichman
- 4254221268
Timeline
Assistant Manager
Seattle Sun Tan
12.2021 - 05.2023
Server/Bartender
Skylark's Hidden Cafe
01.2021 - 03.2022
Server/Bartender
Wing Central Ellensburg
03.2019 - 03.2020
Server/Bartender
W.C. Roadhouse Grill
09.2017 - Current
Hospitality Specialist
Brooklyn's Pizzaeria
12.2015 - 09.2017
High School Diploma -
Kittitas High School