Andrea Vasquez
Weston,FL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Tobacco for Less
02.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Utilized POS system to handle customer cash and credit card transactions.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
Dance Studio Owner
Urban Revolution Dance Academy
01.2024 - 06.2024
- Organized successful recitals showcasing students'' progress, promoting the studio''s reputation as a provider of top-notch dance education.
- Established strong partnerships with local schools and organizations to promote the studio''s services and expand its presence in the community.
- Maintained a clean, safe environment for students by enforcing strict safety guidelines during classes and regular maintenance of facilities.
- Managed finances effectively, including budgeting, expense tracking, and reporting to ensure profitability and long-term sustainability.
- Fostered a collaborative work environment among staff members by organizing team meetings, setting clear expectations, and encouraging open communication.
- Created a welcoming atmosphere for students by fostering an inclusive culture that values diversity in both staff members and clientele.
- Ensured legal compliance with business regulations pertaining to safety codes or labor laws through diligent record-keeping practices.
- Developed an efficient registration process for new students by implementing user-friendly software systems that expedited enrollment procedures.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Manager
Roxpharma Llc
01.2021 - 05.2023
- Identify the company's purchasing needs.
- Plan and execute the procurement process for goods and services.
- Coordinate with the requesting departments to define technical specifications and delivery times.
- Search, select and approve supplier based on quality,cost and compliance criteria.
- Periodically evaluate supplier performance in terms of quality, delivery and services.
- Negotiate contractual terms, prices, and delivery times.
- Prepare and manage supply contracts with suppliers.
- Ensure that the terms and conditions are favorable to the company.
- Continuously look for savings opportunities in purchasing.
- Ensure that all purchases comply with internal and external regulations (GMP,ISO,Government regulations,etc.)
- Analyze and optimize cost through supplier consolidation and volume purchasing.
- Ensure that suppliers comply with quality and sustainability standards.
- Coordinate with the finance department to manage payments and credit terms.
Education
High School Diploma -
Sagrado Corazon Sophianum
Lima- Peru01-2000
Counter De Aviation Y Turismo
Cenfotur
Lima-Peru02-2003
Skills
- Reliable and responsible
- Reliability and punctuality
- Patience and composure
- Cash register operation
- POS system operation
- Customer complaint resolution
- Payment collection
- Payment processing
- Inventory management
- Cash handling expertise
- Data entry proficiency
- Time management
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
- Phone etiquette
- Conflict resolution
- Cultural awareness
- Check processing
- Positive and professional
- Calm demeanor
- Telephone management
- Team collaboration
- Active listening
- Cooperative attitude
- Creative thinking
- Employee training
- Inventory stocking
- Microsoft office
- Policies and procedures
- Call response and transfer
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Tobacco for Less
02.2024 - Current
Dance Studio Owner
Urban Revolution Dance Academy
01.2024 - 06.2024
Manager
Roxpharma Llc
01.2021 - 05.2023
High School Diploma -
Sagrado Corazon Sophianum
Counter De Aviation Y Turismo
Cenfotur
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