10+ years working in customer service and administrative experience. Due to working in both higher education and retail sectors, am highly adaptable to suit various needs.
Overview
17
17
years of professional experience
Work History
Cashier
Target
07.2015 - 06.2019
Processed credit cards, checks, gift card payments
Kept checkout areas clean and orderly, as well as perform other cleaning tasks
Provided excellent guest service by scanning and bagging groceries quickly and courteously
Trained team members to work as cashiers in accordance with company policies and procedures
Helped guests by answering their questions and completing their requests
Arranged and stocked merchandise from various departments
Increased customer satisfaction by resolving admission applicant issues
Lead Student Records Evaluator
Texas Woman's University
03.2002 - 12.2014
Increased applicant satisfaction by resolving admission applicant issues
Collaborated with professors and administration to determine their needs and deliver unified services
Found alternative solutions to applicants that did not qualify to attend the university
Calculated grade point averages for each applicant in a quick and efficient manner
Distributed documentations to applicants explaining what steps needed to be taken to complete enrollment process
Used a multi-channel system to answer and fulfill communication needs